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Verified reviews from real guests who have already stayed here.
Guests appreciated the cleanliness of the hotel.
Service was generally satisfactory, although there were some complaints about slow response times.
The hotel's central location was a positive aspect for guests.
Mixed reviews about room comfort, some guests mentioned noise from the bar downstairs and uncomfortable kitchen arrangement.
Mixed reviews about the overall experience, with some negative points impacting guest satisfaction.
Mixed opinions on the pricing, some guests felt it was not justified due to the issues faced.
“Superb”
“Exceptional”
“Perfect and comfortable stay.”
The location was perfect, in the centre of Logroño, it was very tidy and clean.
“Good”
On a positive note, the beds were very comfortable, and the place had a washer and dryer. Excellent location very close to the center of the city.
The place was not very clean upon arrival. We were bit by spiders and mosquitoes, and the shower pressure was non-existent. However, upon talking to the staff, the place was cleaned 7 days post check-in, and the shower pressure was fixed. If you like to cook, they're not well equipped. Sadly It's not worth the $$$$ we paid.
“Apartment is nice but many details seem to be missed. Hosts didn't always answer unless I msg again”
- Apartment was decent - bed was comfortable - sofa was comfortable - in a great area. - Wifi was strong - very cool in the day time without AC
Details were missed: - shower head doesn't mount so you need to hold it - issues with water pressure (could be fixed by sealing it properly) - no wine opener even though it's in la Rioja - communication from hosts wasn't great - I often had to follow up multiple times to get a reply/solution - I had to ask multiple times for a clothing drying rack. A place that has a washing machine should have this. I also couldn't use the towel drying rack because it was already broken/came off the wall.
Dúplex Portales By Clabao · Logroño
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