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Verified reviews from real guests who have already stayed here.
Conveniently located near tram stops, offering easy access to the city.
Staff are frequently described as friendly and helpful.
Overall experience tends to be positive, with several guests expressing a desire to return.
Amenities are mentioned positively, but some guests noted a lack of certain items.
Rooms are generally described as clean and comfortable, though some had minor complaints.
Value is perceived as good given the hotel rating, but some feel it could be better.
“Short stay in Vitoria Gasteiz”
We have been to this hotel several times. It was good as always. Staff is very helpful and the rooms are fine. We had a breakfast - it was good.
AC in the room was blowing but although we put on the low temprature the air was hot so it was hard to sleep as it was to warm in the room.
“Great people on reception. Both ladies spoke good English and were most helpful.”
Great people on reception. Both ladies spoke good English and were most helpful.
“"Una estancia muy agradable en Vitoria-Gasteiz. El Hotel Duque de Wellington destaca por su excelent”
“Great stay at the Duque”
Good location easy to find.
Nothing
“Good place to stay over at when you are driving through Europe.”
The staff was so nice and helpful! We came with 2 dogs and a cat. We arrived late and needed a parking space to not have to unload the whole car. Even though we arrived late after the reception was closed the staff arranged for us so we could get access and use the garage parking of the hotel! I can really recommend this hotel!
Sadly some hotel guest before us had smoked in the hotel room. So there was a smell of smoke.
“Perfectly fine for us.”
Great value for money, pet friendly, conveniently situated, comfy bed and pillow, underground parking.
The amenities were basic, but for us, travelling with our cat, it was sufficient. The car park was a little gloomy but was underneath hotel and felt safe enough.
Duque de Wellington · Vitoria-Gasteiz
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