• Eco Alcalá Suites
  • Eco Alcalá Suites
  • Eco Alcalá Suites
  • Eco Alcalá Suites
  • Eco Alcalá Suites
Santa Leonor, 24, Madrid

Eco Alcalá Suites

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Eco Alcalá Suites

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Rooms

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Gran Suite
45 m²
2

Gran Suite

Eco Suite
34 m²
4

Eco Suite

Suite dúplex
47 m²
6

Suite dúplex

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Eco Alcalá Suites
· Madrid
Santa Leonor, 24 , 28037
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.3/10 · 2100 opinions
The best
Friendly staff
Spacious rooms
Good location
Comfortable beds
General summary
8.3
out of 10
Service 9.03

Multiple mentions of friendly and helpful staff.

Location 8.77

Good location with easy access to transportation and restaurants.

Overall Experience 8.53

Overall good experiences highlighted by satisfied guests.

Value for Money 8.41

Generally good value, though some felt it could be improved with more inclusions.

Room Quality 8.12

Comments on spacious family rooms but some complaints about noise and minor issues.

Food and Beverage 8.06

Good breakfast, but desires for more variety expressed.

Michael
Michael
spainhotels · 19 Jan 2026 · IE
4.5/5
“Needed a location that was close to airport in Madrid that had late check in. Perfect.”
The best

Close to airport and shops bars close by.

To be improved

Very clean. Staff excellent very helpful.

Feedback from a real guest
James
James
spainhotels · 15 Jan 2026 · GB
4.0/5
“Great overall but disappointed by pool as this was a part of booking here”
The best

Rooms where fantastic, staff where great and friendly, mini bar was good and good price if required

To be improved

Hotel need to tell on booking that pool is only open June until September, they show photos on the booking site of a pool but it was closed!

Feedback from a real guest
Noelia
Noelia
spainhotels · 01 Aug 2025 · FR
4.0/5
“Comfortable stay and clean rooms. Some interior areas could use a refresh.”
The best

"The rooms are comfortable, but the duplex is definitely a better option — it feels more spacious and better maintained."

To be improved

Both the staircases and elevators would benefit from refurbishment, and enhanced interior lighting would significantly improve the overall ambiance of the hotel.

Feedback from a real guest
Ferrer Guerra
Ferrer Guerra
spainhotels · 26 Jul 2025 · US
3.5/5
“Great staff. Super welcoming and helpful. Friendly and willing to help always.”
To be improved

The lobby area doesn’t look good, old furniture and decor.

Feedback from a real guest
Rudy
Rudy
spainhotels · 25 Jul 2025 · US
5.0/5
“Good experience”
The best

People Was Creed en Facility World Amazing

To be improved

The couch where I sleep was old and fluffy in the middle so was not comfortable

Feedback from a real guest
Nataliia
Nataliia
spainhotels · 23 Jul 2025 · CH
3.5/5
“Comfortable beds, clean linens. The room is quite basic. It has a coffee machine, but the capsules are available for an extra charge. Friendly staff. Free street parking is available near the hotel. Clean environment. Rooftop pool available. · Cons: The listing on Booking stated that all taxes and fees were included, but we were charged an additional €60 upon arrival for a 2-night stay for four people (2 adults and 2 children). The pool is small and shallow, and it was crowded, with not enough loungers for everyone.”
The best

Comfortable beds, clean linens. The room is quite basic. It has a coffee machine, but the capsules are available for an extra charge. Friendly staff. Free street parking is available near the hotel. Clean environment. Rooftop pool available.

To be improved

The listing on Booking stated that all taxes and fees were included, but we were charged an additional €60 upon arrival for a 2-night stay for four people (2 adults and 2 children). The pool is small and shallow, and it was crowded, with not enough loungers for everyone.

Feedback from a real guest

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Eco Alcalá Suites · Madrid

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