EDEN RENTALS Maravillosas Vistas al Oceano y Los Acantilados

Neli

spainhotels · 01 Feb 2025 · LT

1.5/5

“Disappointing Stay – Would Not Return. Not worth the money paid.”

The best

We stayed in this apartment from January 3rd to 31st, and unfortunately, our experience was far from satisfactory. The only positive aspects were the garage, the views, and the pool—but beyond that, there were too many issues to ignore.

To be improved

First, the furniture is old and worn out, with some doors either not closing properly or making a lot of noise when opening. The terrace grass is in poor condition and could use replacement. The washing machine doesn’t clean properly, requiring an extra rinse cycle every time. The coffee machine was leaking and malfunctioning, and even though they promised to replace it, three weeks passed, and nothing was done. The oven door was broken, and a technician confirmed it couldn’t be fixed—it needed a replacement, yet they never bothered to take action. Another major issue was the noise from the neighboring apartment. Even though the property has quiet hours, new guests arrived for several days and were extremely loud, both inside and on their terrace, from early morning until 2-4 AM. Since that apartment belongs to a different owner, the management simply said they would “talk to the owner,” but nothing changed. Overall, it’s clear that the management/owner does not prioritize guest experience or take issues seriously. The lack of responsiveness and unwillingness to resolve problems made our stay frustrating. We would not book this apartment again.

Feedback from a real guest

Peter

spainhotels · 16 Oct 2024 · CA

5.0/5

“Exceptional”

Feedback from a real guest

Alina

spainhotels · 12 Oct 2024 · UA

5.0/5

“Living here was a complete pleasure, I want to stay there again and again”

The best

I liked absolutely everything. A small gift (wine and snacks to go with it) was waiting for us upon check-in. The air conditioning was also thoughtfully switched on before our arrival. The apartments are bright and clean. But of course, I liked the view from them the most. It's incredible 😍. We also had a problem with the garage keys, but it was solved in a couple of hours . Everyone who lived there next to us politely kept quiet and it was very peaceful. Even by the pool, whenever there were people, there was never any noise So we would recommend these apartments and if we are in Tenerife again, we will choose them.

To be improved

There was no such thing

Feedback from a real guest

Zuzana

spainhotels · 18 Sep 2024 · CZ

5.0/5

“The apartment is absolutely amazing, everything was just perfect. The best location for relaxing, we will remeber watchi”

The best

The location, absolutely stunning view from the terrace.

Feedback from a real guest

Arnas

spainhotels · 18 Aug 2024 · LT

4.5/5

“Superb”

Feedback from a real guest

Eve

spainhotels · 24 Mar 2024 · EE

5.0/5

“Exceptional”

Feedback from a real guest

EDEN RENTALS Maravillosas Vistas al Oceano y Los Acantilados