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Verified reviews from real guests who have already stayed here.
The location was highlighted positively.
Service was average; issues with deposit return but resolved quickly.
Not mentioned; defaulting to target rating.
Overall experience reflected mixed reviews with significant complaints.
The overall value is likely low due to poor conditions.
The room is described as very old and in bad condition.
“Ok.”
The location was great however there was NO AIR CON. This made for 3 very uncomfortable nights sleep.
The lack of Air Con.
“Exceptional”
“Not clean and fresh enough”
Location
Key situation only 2 sets , and smells of cigarettes
“This property wasn’t for us, the property agents were very professional and helpful. Which in the situation is the most”
The property wasn’t for us and had a few problems. Location of property is at the heart of the Benidorm life. I spoke with the property agents and they were excellent, offered to put right the issues and also get the cleaners back. A1 customer service.
Like I said the property had a few problems and issues and we wasn’t prepared to stay and wait for them to be sorted as having children in our group. And at this point being quite upset about the how situation. We had a long day of travelling and we all had very little nights sleep due to being so hot and no working Fans. The damaged and sharp tiles in the lounge and a few other issues which have been reported and the property agents had offered to repair.
“Poor it needs updating”
The decor .the lack of kitchen utensils.the rooms felt damp no sun beds what’s the use of the pool if nowhere to sit and sun bath .
“Very good”
Edimar - Fincas Arena · Benidorm
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