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Verified reviews from real guests who have already stayed here.
Generally good location, but some guests found it further from the beach than expected.
Amenities such as the pool were positively noted, despite some complaints about hidden charges.
Service appeared standard but highlighted issues with high extra charges and inadequate communication.
Rooms described as comfortable, modern, and as per the listing description.
No specific food or beverage mentions, standard quality for this hotel tier.
Mixed experiences reported, with many guests dissatisfied due to customer service and unexpected fees.
“Clean and good value”
Clean and well appointed. Good location because halfway between the beach, 12 minute walk, and the town. Good value for the money.
The shower trap was blocked so flooded the bathroom but was easily remedied by cleaning it out and that solved the problem. However the management should regularly check and clean.
“Very good”
The flat was not ready 1500 having emailed our arrival time as1600/1700. We were outside at 1610 and did not get access until 1645 after an English resident who spoke Spainish spoke to someone who informed us that someone would come. In it turned out to be the cleaner
Also all the recently laundered sheets and towels were left drying in the living room. All instructions for AC and wifi were in spanish. No instructions on use of cooker and micro wave. In addition the cleaner demand Euros 20, the contract stated that cleaning was included.
“Great apartment in a good location”
The property was as listed, and very clean. The apartment was very well equipped and well maintained with some nice touches. The host was helpful although there was an issue with an additional payment
There was little to dislike, although it was not until I arrived at the property that I was informed of an additional payment of 20 euros for cleaning?? A matter which I took up with Bookings
“Exceptional”
Everything 🥰❤️
“Fabulous apartment and perfect location”
Property was superb. Very well decorated, modern and everything worked. Just brilliant
“Exceptional”
The apartment is very clean, well equipped, lots of sunshine, great view, close to the supermarket, restaurants and the beach is just 600m.
El Balcón de Bonanza · Benalmádena
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