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Verified reviews from real guests who have already stayed here.
Lovely spacious apartment very close to the Mar Menor in a quiet residential area.
Good clear telephone assistance was provided on arrival as we had a problem with one of the locks.
Highly satisfactory with minor issues on key access.
Clean and well-maintained apartment, though minor difficulties with key access.
Standard quality for this hotel tier.
Very well equipped kitchen and a spacious outdoor space overlooking the pool.
“Excellent apartment and we had a great time”
The apartment is big with lots of outside space too. It's located on the ground level, right next to the swimming pool which we really enjoyed. During the week the complex is very very quiet and you more or less have the whole place and pool to yourself. On a weekend it did get busier but not overwhelming at all. Resort Hosts were always available via whatsapp when I needed them and happy to help with any issue.
Maybe I'm old fashioned but I really do like a meet and greet where somebody hands me the keys and is there for an initial inspection so that we can agree on existing issues/damage. Access to the apartment was remote, via an app that I had to download to my phone (Nuki) This app would not work for me - I don't know whether that was my fault though tbh has I'm not good with latest technology. On arrival I had to ring Resort Hosts to get access to the apartment. They answered straight away and let me in remotely. Once inside there was a set of keys so we could get in/out of the apartment and complex in the conventional way.
“Exceptional”
“Exceptional”
“Wonderful apartment, very close to the beach great location.”
Lovely apartment, great pool and outside dining area. Would definitely recommend. We decided to stay an extra night, this was easy to do and we will be recommending to our friends who are coming out in May 2025. 😊👍
We had no issues, lovely stay.
“We enjoyed our stay.”
The location of the property and the facilities. The apartment was very comfortable and clean.
The arrangement of getting the keys is complicated. We ended up getting the keys from the person who delivered our groceries. The beds are not very comfortable.
“See the Air Show.”
We booked this location to see the air show. It was just a short walk to a superb view of the display. The pool area was lovely. The apartment was comfortable and spacious.
We didn't see any staff. I had to phone staff to get information. All emails came in spanish. I had to read many pages in Spanish to find the link to the legally required registration page, which was the most detailed questions we had encountered. In hotels, we just hand in our passport to reception. Please offer English instructions. We did not expect the key box to be fitted to the entrance gate.that could have been made clearer
El Mirador de la Ribera - 7408 · Santiago de la Ribera
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