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Verified reviews from real guests who have already stayed here.
Guests mostly appreciated the hotel's location for its proximity to attractions and ease of access.
Satisfactory amenities were provided, with mixed feedback on the gym and pool facilities.
Despite a few mentions of cleanliness issues, overall the hotel was perceived as clean.
Mixed feedback on service with some positive comments, but also complaints about slow response times.
Rooms were generally considered comfortable, but mentions of maintenance issues impacted the score.
Breakfast and dining options received generally positive feedback, though some guests desired more variety.
“Very good”
Location Price Fast support / help Bed for 2 was more likely for 1 (I would change bed for bigger one)
Unstable electricity and oily water
“Disappointing”
Nice location, quiet area, with a place to relax outside. Good contact with the owner. Clean.
Rather cold in winter, small windows, so the apartment was quite dark. The big problem is electricity - when You turn on several devices (eg. clima, oven and TV), the electricity turns off in the whole apartment - very annoying! No mugs, only glasses.
“Pleasant”
Good location, clean, good interior, friendly hosts.
Limited natural light throughout the apartment- dark. It was very cold during our stay, with insufficient heating capability, gas oven was not operational during our stay. More or less all electric equipment connected through a single fuse, annoyingly limiting different activities at the same time, e.g. cooking and heating the apartment.
“Good”
“Lovely apartment in a beautiful location”
The apartment was really spacious and super clean. It was furnished well and comfortable. The location is fabulous and if you're a hiker then it's a perfect base. Our dog was made to feel very welcome as bowls and blankets for him were also provided. We would return.
We liked everything.
“Exceptional”
Very nice big apartment
El Retamar, naturaleza y paisajes · Santiago del Teide
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