El Zoco de Iñaki - Adults Only

The only negative I could mention is that the bathrooms could be refreshed BUT they are clean, spacious and more than adequate - so this feedback/suggestion rather than a complaint.

Not easy to gain access. No British television.

The process of getting access to the property. New keyless system didn’t allow us entrance as the wifi had been disconnected mistakenly by the cleaner prior to our arrival. This resulted in us waiting to gain access for over an hour - not really ideal when we had a relatively short stay and meant we had to rearrange a late lunch reservation.

Instructions on electronic key system need to be in more detail, not clear for external gates. Also numbers & letters on the external key pad unclear, needs re writing. Instructions for entry into garage vague, need to be made clearer!

No key - had to lock and unlock the door with the phone which is inconvenient. If the internet connection brakes, you might end up locked out of the apartment. They say they have an emergency service for that. Both air conditioning devices had visible mold and the bed was moldy as well. No cleaning offered in the two weeks we stayed there. Naturally we cleaned ourselves but we only had a broom and a mop. No vacuum cleaner. The washing machine was not clean. After you pay the deposit you get a worrying letter, detailing all of the possibilities in which you can lose your deposit or a part of it. We did get it back, but we were extremely careful with everything, as we usually are. However it made us feel uncomfortable and afraid to touch anything or break anything. We even used our own towels and pillows for that reason. If I knew all these beforehand I would have looked somewhere else. Will definitely only book privately managed apartments in the future.