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Verified reviews from real guests who have already stayed here.
Many reviews highlighted friendly and helpful staff.
Guests felt overall satisfied with their stay.
Conveniently located near metro stations.
Rooms are noted for being spacious and well-equipped.
Most reviews mention clean rooms and bathrooms.
Overall good experience for the price, with minor complaints.
“An decent & value for money choice”
7' from a metro station. Very comfortable. Cozy either a bit of modernism. Value for money. Very clean. On the 4th floor some cars noise was slightly heard. Very good breakfast.
“Splendid!”
It was a very confortable hotel! Cleaned, very adequate food restaurant , great service
The location was far for us!
“Just so so”
This is an okay hotel for a night, but nothing more. There are too many things that could be improved, for it to be more than 3 out of 5. For instance: Double room is two single beds pushed together, meaning they slide apart during the night. One of the coffee mugs in my room wasn't totally clean. The room is scoffed and dinged, and could do with a refurbishment. The TV's "chrome cast" didn't work. The Cæsar Salad in the hotel bar is by far the worst I have ever tried, obviously all pre-made stuff put on a plate. Staff is very nice though, so keep them - but fix the rest!
“Madrid Before Xmas”
Great hotel, good service in Bar and Restaurant and breakfast. Staff was great easy to access and very helpful with request for taxis and places to visits.
“Terrible service”
Unfortunately, our stay at Hotel Elba Madrid was extremely disappointing. The attitude of the staff was unacceptable — unhelpful and, at times, even rude, which created a very negative impression from the start. The rooms were cold, and the heating system did not work properly throughout our stay. Even though we reported it, no effective solution was provided. Additionally, there was no room cleaning service, something unacceptable for a hotel of this category. We also had constant issues with the room keys, which kept getting demagnetised, forcing us to return to reception repeatedly. Overall, the experience was far below expectations, and we would definitely not choose this hotel again.
“Family holiday”
Lovely hotel , food was really good , reasonably priced. Best WiFi I’ve ever had. Staff were very helpful, loads of restaurants near by
Elba Madrid Alcalá · Madrid
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