Elena Apartments Girona

Frances

spainhotels · 09 Jun 2025 · NZ

4.5/5

“Excellent value and we would recommend it to anyone.”

The best

The convenient location right in the old quarter with a great choice of restaurants all around us. Liked the restored nature of the apartment with the old exposed stone walls. Only minutes to get to the churches, museums and shops. Good that it had a washing machine when you are on a long trip.

To be improved

All good really. Stairs steep for carrying a bag up, but we’re 70’s and managed.

Feedback from a real guest

Paul

spainhotels · 12 May 2025 · AU

4.5/5

“Superb”

The best

Nicely renovated in the Old Town.

To be improved

We arrived during the electricity black out so the electric key didn't work. No one's fault - a crazy day!

Feedback from a real guest

Lyndon

spainhotels · 08 May 2025 · GB

0.5/5

“AVOID AT ALL COST ! - Horrendous experience.”

The best

Worst experience of my life. Left as soon as I found suitable alternative. Stuck outside for hours trying to get in, then stuck inside due to faulty key. Only stayed one of the three nights booked but owner refuses to refund the payment. This flat is not fit for purpose and I wouldn't recommend to even my worst enemy. Expect compensation from the owner and more support from Booking.com in getting my payment back. Absolute disgrace !

To be improved

Lack of real assistance from owner, not being able to leave because we couldn't get back in, a key that was faulty, two flats with the same number (2) Her flat can't be number 2 as well !! Reluctance to give a wifi code when we couldn't communicate without it. Actually had use the Book shop nearby for wifi. Supposed to send a technician to repair faulty lock but sent her cleaner. Flat was a safety hazard when you consider the recent power outage in Spain. Hence the reason we had to leave.

Feedback from a real guest

David

spainhotels · 07 May 2025 · GB

3.5/5

“Nice cheap stay”

The best

Location was great and the value for money was great too.

To be improved

The steps up were very narrow and lots of them, the neighbours were very noisy on an evening.

Feedback from a real guest

Jannis

spainhotels · 14 Apr 2025 · SI

5.0/5

“Exceptional”

The best

Perfect location in the city centre, easy reachable.

Feedback from a real guest

Kevin

spainhotels · 21 Dec 2024 · GB

4.5/5

“Superb”

The best

perfect location, easy access to the building and apartment.

To be improved

apartment key didn't always work, luckily the auto access code worked.

Feedback from a real guest