Emperatriz I

Generally clean and decent.

efficient , helpful and friendly staff.

Everything, customer service, good staff, location, food.

Great location, two minutes walk from Plaza Mayor. Comfortable and unpretentious, the staff were very helpful. Would definitely stay here again.

Great central location within walking distance to almost all the sightseeing points. Spacious room, clean and comfortable bed, good wifi connection, you have almost everything you might need and we appreciated any small touch like complimentary cold water in the refrigerator. First of all, after checking out of the hotel, the train to Segovia left late in the afternoon, so we had to wander the streets with all our luggage for a few hours. When Francisco heard our situation, he kindly delayed our check-out time, so we could stay at the hotel longer.  In this hot weather with temperatures reaching 33-35°C, we felt as if we had met our savior.  On the morning of the check-out, we were surprised to see another staff member at the reception instead of Francisco, but he already knew our situation and reassured us. I was once again impressed by their meticulous attention to customer service. I would like to express my deepest gratitude to Francisco and all the staff members once again.  👏👏👏👏👏👏👏👏👏

The position of the hotel is in the city centre of Salamanca, just a few minutes' walk from the Cathedral and other attractions. Much appreciated the availability of gluten free options for breakfast. The room is good-sized and the Wi-Fi connection good to work online.