Espaciosa y elegante para 9, conoce Toledo 77

Salcedo

spainhotels · 19 Jul 2025 · US

4.5/5

“Pleasant stay, even without air conditioning in two rooms”

The best

the distribution was very nice and performance of the appliance really reliable

To be improved

Two of the rooms do not have air conditioning, and the front door seemed unsafe, pieces were missing from the frame

Feedback from a real guest

Sonika

spainhotels · 23 May 2025 · CA

2.0/5

“I would not like to come back here again !!! Disappointed with our stay”

The best

The place was clean that was the only good thing about this property

To be improved

There was no hot water . The AC was not working . After so many reminders a technician was sent just before the day of leaving . It was difficult to get in touch with the host . The apartment was so hot . There were no coffee pods also . We have stayed at so many places and everyone provides with basic coffee to start the morning .

Feedback from a real guest

Siham

spainhotels · 17 May 2025 · OM

3.0/5

“Pleasant”

The best

At downtown

To be improved

We waited for longtime to get the online key of apartment almost 45 minutes. Staff at reception was trying to help but she is not speaking English

Feedback from a real guest

Leticia

spainhotels · 08 May 2025 · GB

4.0/5

“The accommodation is well-equipped and well-located, but the lack of hot water was a major issue dur”

The best

The rooms were spacious and very comfortable. The kitchen had everything we needed to cook and feel at home. The location was perfect — just a 10-minute walk to Plaza Mayor and other attractions in Madrid, which made it super easy to explore the city on foot. I would recommend this accomodation if we would not had a problem with hot water.

To be improved

We had a major issue during our stay. We were a group of 8 people (the listing states the accommodation can host up to 9), but right from the beginning we noticed a serious problem with the hot water supply. Only two people managed to take a hot shower, and when the third person started, the hot water ran out. I contacted the property, and they told me to wait between 30 minutes to an hour for the system to reheat. However, even after more than 1.5 hours, there was still no hot water. The company sent a technician, who confirmed that the boiler had a configuration error and needed to be reset. After that, we had hot water for a short time, but we went out to celebrate a birthday and, when we returned — after 11 p.m. — we had no hot water again. Since it was late, the company only got back to us the next day and sent another technician. Once again, the system was adjusted, but after another outing, we came back to find the same issue: no hot water. We stayed in Madrid in May 2025, and on one of the nights, the outside temperature was just 8°C (46°F), which made it extremely uncomfortable to take cold showers — especially considering the price we paid for the accommodation. We only had two days in Madrid, and during both, most of our group had to take cold showers. After the second technician visit, the company stopped responding to our messages. It was a very frustrating and disappointing experience, especially given how little time we had to enjoy the city comfortably.

Feedback from a real guest

Valerie

spainhotels · 14 Feb 2025 · GB

5.0/5

“Perfect property for a short stay in Madrid. Would definitely stay there again”

The best

Central location, clean and comfortable

To be improved

Everything was good

Feedback from a real guest

Rodolfo

spainhotels · 03 Jan 2025 · BR

4.0/5

“Very good”

Feedback from a real guest

Espaciosa y elegante para 9, conoce Toledo 77