Espectacular ático dúplex con vistas al mar

Did not receive any invoice or another doc claiming our stay. I was ignorred after many asks…

It is a bit worn out. No parting place.

We were locked out of the apartment, despite having the keys with us. Something jammed in the door. This required us to call a locksmith to open the door. We were locked out for 3-4 hours. I paid for the locksmith, on the agreement with the owner, that she would repay me since it was not our fault we got locked out. Despite multiple messages promising payment, nothing has been received. The cost was EUR 228. Can booking.com please help me gain this repayment? Additionally, the apartment promised breakfast - this was a terrible range of stuff quickly bought from a supermarket. Cheap milk and juice, some bread and apples. Not quite the breakfast we thought would be there. The leather couches were very worn down and not nice to sit in. They look like they were 20 years old and very tired. One of the toilets was out of order. A lot of the plates and pans were also very dirty and had to be washed again before we could use them.

All good, maybe a couple of comments for those who will go in a colder season: there is no table in the dining room, so we took breakfast on the balcony with our jackets on. Also minimum amount of dishes.