Estudio Frente al Mar Las Américas

The host would not accept there was problems with the apartment. Faulty shower door broken dangerous. Blocked outside drain, washing machine in need of maintenance. Cleaning unsatisfactory, pillows on bed badly stained, curtains dirty did not cover window. No black out blinds we were awake most nights with car lights constantly. Bedside lamp not working most channels on TV pixelated unwatchable, toilet didn’t fill so flush was limited.

There were ants and cockroaches, the shower was nasty, teh TV useless

Noisy bar downstairs, music every night. Sound dragging tables in and out morning and evening. Uncomfortable beds and seating, tiny shower and toilet. Curtains were not black out and didn't close fully. Tired could do with a revamp. Great if you're young slumming it because it is near night life. Expensive.

Well where do I begin.???? On the first day the fridge door fell off on my foot, I am disabled as is my friend. I was told this had not happened before. When I checked reviews it had and not fixed. Although I am disabled I had to go down on hands and knees and use a clothes peg to prop door up to stop falling off. Hob in kitchen faulty, only one ring on at a time or went into error state and all off (could only cook with one ring on), this was noted in reviews months ago and had not been repaired. This was ONLY form of cooking, as no microwave or oven. Pots Yuk. Shower doors kept falling off and window missing in bathroom (to be told this is on order) when I checked reviews It had been noted some months previously and not repaired. Very small kitchen but really kitchen only suitable for making snacks. Balcony huge but view was not as advertised at all, NOT SEA VIEW DIRECTLY IN FRONT OF BALCONY, ONLY AT SIDES. Paintwork on Balcony extremely rusty and unkept. Washing machine EXCEPTIONALLY LOUD (NEIGHBOURS COMPLAINED TO US). Loungers very worn and uncomfortable. Shelf above sofa hanging off wall. Many dirty areas on walls throughout. Toilet tissue jammed in lock in bathroom door to stop jamming (not by us). Extremely LOUD furniture removals (Scraping tables and chairs) from Lounge under apartment at 6am every day and at 12.15 am at end of day. No alarm clock required as woken by this every morning. Again this was mentioned in reviews. I contacted Booking.com to ask to be moved elsewhere. They contacted owner to say I would only be refunded for days I left (early) in about 2 or 3 weeks. As pensioners and disabled this was out of the question. I asked to be moved to flat on same row which states is owned also by same company to be told this could not be. I paid over £1080.00 for 2 weeks and it was a huge waste of money. Never again, please please do do not spend your well earned cash on this piece of a dump.

Uncomftible beds,raches,only cold water,no aircondicion,nothing is fixed propery,from the balcony easy to rubbing that appartman because the lock is not working!not saftey!