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Verified reviews from real guests who have already stayed here.
Guests frequently praised the location's convenience to attractions and public transport.
The staff was mentioned positively, reflecting a friendly and helpful service experience.
Despite some issues, many guests had mostly positive experiences and expressed intentions to return.
Guests enjoyed the food, especially in the restaurant, indicating good experiences.
Basic amenities were available but lack of smart TV and coffee options noted.
Several reviews indicated the price was high given some of the cleanliness and quality issues.
“Middle class”
Otel generally ok we were happy until when we go to breakfast because staff of restaurant was very rude I just want to know where is hot water ,l asked man but he became very angry and l lost my aptitude
“Pleasant but could be better.”
Location was fine and breakfast offered a wide selection to choose from.
That you were not allowed to fill your own water bottle from the breakfast room. Secondly was not able to have dinner or a drink one evening in the restaurant, this was because we did not make a reservation, despite restaurant being almost empty. We left and spent our money somewhere else. Not good.
“A great hotel, ideally situated for exploring the city.”
A great hotel in the heart of Valencia, ideally situated within walking distance of the science museum and Oceanografic. The hotel itself was beautifully clean and the staff really nice and helpful. For a city centre hotel, the price was very reasonable. We also ate in the restaurant a couple of times and found the food and drinks quite reasonably priced too. The only reason I haven’t given the hotel 5 stars was because the description stated that there were tea and coffee making facilities in the rooms, when in fact there were only herbal teas and a kettle. When we asked at reception for coffee and milk, we were advised that that was not something they provided, therefore I feel the description was a little misleading. Had we known this, we would have brought our own! Aside from that though, the hotel was fab!
“My third time in this hotel , and I’m so delighted”
My third time in this hotel , and I’m so delighted
“Good selection and always restocked · Cons: All was good - nothing to change”
Good selection and always restocked
All was good - nothing to change
“Overall, we were satisfied with our stay.”
The room was clean, and the staff were very nice and helpful. The location was also great; everything was relatively close and easily accessible by public transport.
However, the breakfast was quite average. The options never changed, there were no vegetables, and it only started at 7:00, which was a bit late for us.
Eurostars Acteón · Valencia
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