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Verified reviews from real guests who have already stayed here.
El personal fue muy amable y servicial en la mayoría de las reseñas.
Buena relación calidad-precio, según las opiniones.
El desayuno fue bien recibido, con opciones gluten free disponibles.
Las instalaciones son buenas y muchos servicios están disponibles.
Habitaciones cómodas y buenas en general, pero algunos problemas con la cama.
La limpieza fue bien, aunque se reportó ruido que afectó la experiencia.
“Expensive awful and uncomfortable”
Rooms were spacious and beds were comfy
A lot. Staff were extremely rude and clearly weren’t trained. Everytime I went to ask them a question in regards to travel or transportation around the city I was given a map and told to ‘figure it out.’ Ontop of that the reception gave me the wrong room, then made me pay double the room as they messed up. I was told and booked my breakfast with my stay but when arriving at breakfast I was told to pay €50 for each night!! Just pure embezzlement and poor customer service. It’s clear they favour Spanish guests over English and it’s not a secret.
“Lovely experience”
Great staff Modern, large room Very roomy bathroom with walk-in shower
Nothing
“Absolutely amazing”
The level of service from staff was excellent and the facilities couldn't be faulted.
Nothing!
“Perfectly adequate”
“Bad”
Hotel itself and breakfast
Receptionists and air conditioning was bad. But mostly because they charged me 10e for borrowing the towel for the pool. Even after return they did not cancel the charge but charged me
“Great quality for price, fantastic people working there”
Pool
Could have more shadows
Eurostars Al-Ándalus Palace · Seville
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