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Verified reviews from real guests who have already stayed here.
Many reviews highlighted the friendly and attentive service from the staff.
Location is generally good with easy access to transportation.
Overall stays were positive, though with some reservations about cleanliness.
Rooms are spacious and comfortable, though some reported noise issues.
Food quality was generally appreciated, but some felt menu prices were too high.
Amenities are good, but missing some standard features in rooms (e.g., coffee).
“Relaxation”
The location is 20 minutes from the city centre. If somebody wants to avoid walking, the bus stop is very close to the hotel. Staff is very professional; all requests were fulfilled. We were checked in earlier than planned. This is a very big plus. There are restaurant and bar. Price for lunch is lower than in old town, food is excellent. Breakfast is excellent.
None
“The staff was very helpful and and provided good service all round. The food in the restaurant (for lunch) was great. · Cons: Thr building is a bit run down. The coffe at breakfast was no coffee at all. Otherwise breakfast was okay, but compared to the super lunch quality downstairs it is far behind.”
The staff was very helpful and and provided good service all round. The food in the restaurant (for lunch) was great.
Thr building is a bit run down. The coffe at breakfast was no coffee at all. Otherwise breakfast was okay, but compared to the super lunch quality downstairs it is far behind.
“Acceptable for a short stay”
The rooms were good size and beds were comfortable. The location is good - walkable distance from the city center and the beach.
Windows should be closed during the night because the street noise (and hotel also recommends to keep them closed because of mosquitos). Mold in the bathroom. Holes in walls. Refrigerator not working. Overall our rooms at least would benefit from a repair.
“Good stay in San Sebastian”
The hotel is in a convenient location, a bit away from the hussle and bustle but we had a car and needed to have parking. Parking was great, very convenient and for €20 per night. The cafeteria attached to the hotel is excellent and serves food all day long, great coffee and very nice staff.
No clear instructions about car parking, but this is a minor detail. Lighting is very dim in the room.
“It was only okay”
Thought it was a bit too far from town centre/old town, no tea/coffee in room, bed/pillow were most uncomfortable I have in recent years
“Location ideal for the Bruce Springsteen gig at Reale Arena · Cons: Restaurant doesn’t open till 8pm which is a little late for us”
Location ideal for the Bruce Springsteen gig at Reale Arena
Restaurant doesn’t open till 8pm which is a little late for us
Eurostars Amara · San Sebastián
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