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Verified reviews from real guests who have already stayed here.
Excellent location with easy access to the city center.
Breakfast options were praised as rich and satisfying.
Service is generally praised as attentive and polite.
Overall positive experiences with minor complaints noted.
Guests feel they received a good value for the price paid.
Rooms are spacious and comfortable with some minor issues mentioned.
“No Stay, No Breakfast—Still Got Billed”
I had to cancel my reservation due to a family emergency. I called the hotel to inform them fully aware that the fare was non-refundable given the short notice. I did not request a refund. To my surprise I was charged for breakfast. More to my surprise, upon contacting the hotel they send me the cancellation policy as if I hadn’t understood it. In my opinion this is truly humiliating. I was asking for the charge of breakfast not for anything more. Since I made the effort to notify my absence by respect and courtesy, I expected yo be treated in the same way. Evidently, this was not true.
“Quite stay”
Clean and quiet. Room very comfortable. Breakfast buffet was extensive and we priced. Conveniently located and easy to find.
“Pleasant and relaxed stay. I recommend Eurostars Gran Hotel de Lugo if you are visiting Lugo or stopping by on your way”
Clean and convenient location
Can’t think of anything
“Lovely modern hotel”
Lovely clean, modern hotel. Staff are very friendly. close to the centre of town. Has a good cafe for breakfast and drinks.
Nothing
“Perfect place to base yourself to see and eat the delights of the most wonderful city in Spain.”
Reliably mundane
Tired, smelly in the reception area. The cafe staff are probably the most miserable in Spain.
“Great location, wonderful room”
Eurostars Gran Hotel Lugo · Lugo
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