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Verified reviews from real guests who have already stayed here.
Centrally located with good access to public transportation.
Staff is described as friendly and accommodating.
Breakfast is varied and generally well-received.
Reviews are mostly positive with minor complaints.
Good amenities but missing sound insulation in some rooms.
Rooms are cleaned daily as mentioned in multiple reviews.
“Excellent but could be better for what they charge”
The bed, the breakfast and the cleaning were exceptional
The hotel price might be slightly high for what it offers. The building is old, and it looks like they tried to revitalize it, but some parts should be refurbished. Additionally, I was delivering some lectures online and needed to use a meeting room. I decided to do it from my room because they wanted to charge me a price that was even higher than a single room day stay just for a meeting room with basic amenities (which were also charged separately).
“good location, ok breakfast”
good location with plenty of restaurants nearby, you can take the free bus 001 to the city centre, breakfast was ok too
there was no light blanket
“Excelente”
Good hotel located in the Moncloa area. Fast check-in at reception and online check-out. I liked the equipment, cleanliness, and soundproofing of the room. A good detail to be able to have an infusion or coffee in the room. Right breakfast. All right.
“Huge DISAPPOINTMENT!”
We stayed at EXE Moncloa, Madrid last month. Unfortunately, it was a huge DISAPPOINTMENT! For the amount we paid for a Superior Room with balcony, it is not worth it. The whole place feels like it was designed just to tick the minimum boxes for a four-star rating, without any real thought or care for the guest experience. The hallways were too dark, the lobby was far from welcoming, and the lounge furniture looked like something from flea market collection—complete with the smell. The wellness area didn’t improve things either: the steam bath was broken, and there was nowhere to properly relax after using the sauna. We had hoped the rooftop pool and bar would redeem our stay, but it also fell flat. The area was so minimalistic it lost all character—just stark white furniture with no plants or decorations to give it life. The sun loungers were placed entirely in the sun with no umbrellas for shade! - except for the central couches under the roof. Even our terrace room didn’t have any shade, making it nearly unusable during the day in Madrid’s heat! It turned out that some photos they posted (e.g. of pool area, reception, lobby area) it not so in reality. If we had seen the real photos, we would definitely not stay in this hotel. Overall, we felt this hotel was SIMPLY NOT WORTH the money. With so many better options in Madrid, we will DEFINITELY NOT recommend EXE Moncloa, Madrid.
“Lovely hotel in great location”
Great location for either walking, taking the metro or catching and Uber to explore Madrid. The rooftop pool was lovely for relaxing after a day of exploring. Strangely peaceful for somewhere so close to the centre, with great views. I was pleasantly surprised at the bar prices, great little bar for a nightcap before bed! Lovely, clean rooms with everything you need: toiletries, decent hair dryer,nice coffee, bottles of water etc. Staff very polite and helpful. Would definitely return.
“Room was nice and clean and exactly what I needed for my trip. · Cons: I think the room was part of a suite room (two rooms separated by a door) maybe for families. The door between the rooms was not locked and so the strangers from the other room could easily come into my room. As soon as I found out I called the reception and they locked the door. So the problem was solved.”
Room was nice and clean and exactly what I needed for my trip.
I think the room was part of a suite room (two rooms separated by a door) maybe for families. The door between the rooms was not locked and so the strangers from the other room could easily come into my room. As soon as I found out I called the reception and they locked the door. So the problem was solved.
Exe Moncloa · Madrid
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