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Verified reviews from real guests who have already stayed here.
Outstanding service noted, especially the attentiveness of the staff.
Multiple mentions of an excellent location close to attractions.
Overall perceived as good value for the price given location and service.
Great overall experience highlighted despite some minor issues.
Rooms generally appreciated for comfort, though issues with noise and small size occasionally mentioned.
The room quality noted as clean and spacious, but some concerns regarding smell in certain rooms.
“Lovely staff. Tired bathroom that needs updating. Kitchenette needs to be stocked with the basics.”
The location was fantastic. We had close access to restaurants, parks, shopping and the Royal Palace. The room was clean and the staff were lovely.
The room we were in (23) was right on the street. There is a lot of noise from the street that went well into the night. The bins located outside on the street were emptied after midnight! When we booked in the staffroom failed to tell us that the hot water service has a small limit, therefore you run out of hot water very fast. There was a kitchenette in the room, but no utensils, crockery, cutlery etc. We requested a kettle be sent up to the room as we wanted to have a hot drink. That took almost 24 hours to arrive as they didn't have a spare one. We requested some cups and spoons. Two cups and one spoon arrived. The reviews said 4.5 stars. No, I don't think so. We wanted to save a few hundred dollars so we could travel to Cordoba in a month, so we stayed here rather than at our usual NH Hotel in Madrid. There are always going to be compromises when you try something else.
“Too much money for the service received”
Good location
Not clean, shower unconfortable to fit in
“Large,clean apartment. Nice and friendly staff. It's in the centre of Madrid. Very close to Gran Via. Everything we needed,we had it very close. Secure aerial.”
Large,clean apartment. Nice and friendly staff. It's in the centre of Madrid. Very close to Gran Via. Everything we needed,we had it very close. Secure aerial.
“Great location and huge room for reasonable price”
Huge room with great conditioning . Super location for visit center and sightseeing. Nice Asian restraunt nearby and store Dia .
Problems with cold hot water . Was kitchen but was not provided stuff for kitchen . Old bath .
“We really love the hotel❤️Super”
Location, Facility, Kind staff
“It’s fair and good, book and relax”
OK to stay. A very good location - walking distance to anything you need.
it’s a 3 star hotel. What would you expect?
Exe Suites 33 · Madrid
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