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Verified reviews from real guests who have already stayed here.
Perfect location right in front of the sea with stunning views.
Overall great service with helpful staff, especially at the reception.
Amenities like fridges and safes were appreciated, although some areas were noted as lacking.
Overall very good experiences with minor complaints noted.
Many found the hotel to be good value for money.
Rooms were cleaned daily to a good standard, but some mentions of issues with maintenance.
“Wonderful location”
Hotel is really nice and good value, clean rooms, decent balcony and worth paying for a sea view, staff are really nice. Continental breakfast, again all good. Location is fantastic, really pleasant coastal town, not many tourists which was brilliant, very quite during the week, gets busy with the locals over the weekend again everyone was really friendly. Restaurants are all good and the staff really friendly. Malaga is about 40 minutes away on a bus, really easy to navigate and well worth a visit. Absolutely loved this holiday, hotel resort, food, everything really, highly recommended. Do not make the school boy error of leaving the balcony door open at night though…pesky mosquitoes had a field day!
“Relaxing week”
Stunning hotel. Beautiful fresh smell of lemons in the reception area. Loved the whole experience. Breakfast was a mix of museli, cakes, pastries, fruit, yoghurt, bacon, scrambled egg, meats and pate, as well a breads and jams. Reception staff always spoke eveytime we passed by. Hotel quiet in the nights. Lovely and clean. Very relaxing area, beautiful beach....all Spanish tourists. Plenty of restaurants along the beach front.....all serving a variety of fish, pizza, moussaka, lasagne, Mexican.
“Great hotel, recommended”
We stayed for 1 night in August. Its a great hotel, a lovley laid back vibe, staff were very helpful on check in/out, and also at breakfast. The location is right on the beach, we had a sea view room and it was great. We'll return soon and would recommend.
“Rude people!”
I didn't even stay in the hotel and had a very bad experience! I had to cancel my trip 48hrs before my plan due to illness. I missed the cancelation time 2 hrs for a full refund, I called the hotel request a different date to avoid losing the money. The person was very rude and did not listen to my request.
“This hotel is beautifully located on the beach front, it is clean and the staff were friendly and welcoming. We chose the PAX City view room which was basic, but adequate and clean. I have coeliac disease and the staff understood and I was provided options of gluten free food at every meal. This hotel was perfect for the lazy week by the sea that we wanted. There is a range shops within a few mins walk and lots of eateries nearby.”
This hotel is beautifully located on the beach front, it is clean and the staff were friendly and welcoming. We chose the PAX City view room which was basic, but adequate and clean. I have coeliac disease and the staff understood and I was provided options of gluten free food at every meal. This hotel was perfect for the lazy week by the sea that we wanted. There is a range shops within a few mins walk and lots of eateries nearby.
“Amazing Hotel on shores of the Mediterranean!”
Terrific hotel with all new fixtures in the room. The view is the best 👌. Breakfast is cold and could make the hotel exceptional if they can upgrade their breakfast.
Customer service could be better. They seem unapproachable, and it feels like they are doing an obligation to do their job. This is seen both in the front desk with the exception of David who was awesome and Natalia who was great, but the others, including the servers in the restaurant area, seemed to not like their job in serving hotel guests. Sorry about the blunt feedback, but I really think Fay Victoria can go from good to great if you improve the customer service and breakfast.
FAY Victoria Beach · Málaga
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