Fidalsa Bella Vista junto al mar

The property advertised that private parking is free (inside the property bldg) but we were surprised that the remote for the garage is missing when we got the keys from the drop box. Tried calling the number multiple times but nobody is answering the call. Tried whatsapp but took them sometime to answer, to summarize. We were not able to park the car inside the property during our 3 nights stay. Had to look for street parking which is a challenge considering its a holiday week. Also, one set of keys are given to the guest/family. Its very inconvenient. You have to go in and out of the property together. The property manager should improve their service.

It was advertised as having a balcony but didn’t. Windows that open up all the way don’t consist as a balcony. we contact the renter directly and they told us the look at some of there other properties, that weee all rented out so we had no choice. We had gone there the get married and were there over 2 weeks. We only got given 1 set of keys and when we asked for another we’re told to leave them in the mail box for each other. The mailbox is inside the security doors so if we did that my pregnant wife to be would have had to climb over a 8 foot wall and then break thru a door to get the keys

Arrived @12:30 pm due to flight, asked for early check in to be told no, waited in bar opposite key safe & not one person went near key safe, bar closed at 3pm so sat in bus shelter opposite, still no movement on key safe, checked key safe at 16:00 lots of keys but not one with our name, phoned company & eventually someone came @ 17:00 our key was in there all along but no info on key, asked lady to show as to our apartment which was 4c on instruction’s it was 4a, we’re in our 60th & 70th & found it very hot sitting in bus shelter when we could of been sitting in the beautiful gardens in the shade next to the pool. could do with better linen & air conditioning did not work properly, reported.