Finca La Gaviota - Las Palmeras | Hotel en San Bartolomé de Tirajana

Giorgia

spainhotels · 23 Jan 2025 · GB

1.5/5

“Poor”

To be improved

Unfortunately, our experience was disappointing due to several issues. The shower: The water heater did not work properly for eight people. After two people showered, the water would turn cold and remain cold for hours. On the first night, the owner came to fix it, and it worked for one evening, although the eighth person still had to shower with cold water. However, on the following nights, it stopped working again. On the last evening, the owner came to fix it and realized that the gas bottle for heating the water had run out. While he replaced it, it was too late since it was our last night. The jacuzzi: It worked well for the first two evenings, with warm water, but on the third night, the water would not heat past 30°C. In January, this was far too cold, as it should be at least 38°C. The issue was resolved the following day, but it still disrupted a day and a half of our stay. Amenities: The house itself was very basic. While towels and bed sheets were provided, there were no soaps, dishwasher tablets, or washing machine tablets. There was also no salt, pepper, or any basic supplies that one might expect, especially if left by previous guests. This was unusual and inconvenient. On the positive side, there were enough glasses, cutlery, and pans. Accessibility: The finca is located down a steep hill, making it difficult to access each time. The nearest town is a 10-minute drive away. While the finca has potential, these issues significantly affected our experience. We hope the owners take these comments into account to improve the experience for future guests.

Feedback from a real guest

Brian

spainhotels · 05 Nov 2024 · GB

4.5/5

“Superb”

The best

Nice, clean house with a beautiful garden. Great Jacuzzi and the swimming pool was good too. Perfect place to relax. The owner was very friendly and helpful. Although the town - Buen Paso - is not very interesting, it is a good place to explore the north side of the island.

To be improved

The oven was missing baking trays. The showers in the house could do with a bit of renewal.

Feedback from a real guest

Chang

spainhotels · 07 Feb 2024 · DE

5.0/5

“Exceptional”

Feedback from a real guest

Kristina

spainhotels · 21 Mar 2023 · IE

5.0/5

“Exceptional”

The best

Fabulous rural Finca with huge garden and private hot tube. Perfect for family. Spacious, clean and well equipped. Very quite and at the same time close to Puerto de la Cruz and Icod de los Vinos. Really enjoyed our stay and definitely would come back.

Feedback from a real guest

Sohail

spainhotels · 03 Feb 2023 · GB

2.5/5

“Passable”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.0/10 · 26 opinions

Exceptional host service

Great amenities like jacuzzi and garden

General summary

9.0

out of 10

Service 9.68

Guests mentioned exceptional service and attentiveness from the host.

Location 9.22

Positive comments about the tranquil environment and proximity to amenities.

Amenities 9.20

Guests enjoyed the jacuzzi and the spacious garden.

Overall Experience 9.18

Overall experience of guests was highly positive with many expressing desire to return.

Room Quality 9.17

Rooms were described as super comfortable and well maintained.

Food and Beverage 8.71

No specific comments were made, considered standard quality for this hotel tier.

Finca La Gaviota - Las Palmeras