Flateli Blanes Vista Mar

An almost total non-response to questions prior to our arrival - questions like the exact location, how to get keys, where to park, all the detail needed to actually arrive! When we did physically arrive in the town, we were able to find the complex of buildings, but no way to know which one, or how to get in the locked outer gates. Finally able to track down a phone number, and they said someone would meet us in 20 minutes, *more or less*. Luckily we were already having lunch as it was well in excess of an hour before someone showed up, rapidly showed us the location of the right flat and quickly disappeared. It was at lunch that a very nice waiter took the time to hand draw us a map to free tourist parking six blocks away - we never received any information or response from our hosts as to where we could park. The flat is smaller than it looks in the pictures, but a nice set up. It took a while to figure out the lights and fans, and how to control the electric shutters - necessary with direct morning sun and no AC. It would have been so easy to have an information book or sheet with this detail in the flat. The same went for wifi - no password posted, anywhere. We finally were able to get access from the stock password on the underside of the router The flat was not fully supplied. Not happy to discover zero toilet paper on the holder or in reserve after #2... When we again contacted them, they said "oh sorry, we'll bring some tomorrow". We went out and found a store to buy our own. It was the same with a very nice paper towel holder in the kitchen - that had no paper towel. The building was quiet, the fridge and freezer cold, and the bed comfortable.

Communication is not very clear, check-in process is quite complex, it feels you need to verify yourself several times via email, via phone, in person. Access to the pool was a problem for us, we got a chance to use it only on our last day as there were no wristbands available or so.