Flateli Santa Clara 21

Lucas

spainhotels · 14 May 2024 · AT

3.5/5

“Nice apartment right in the center of Girona”

The best

The location is great, directly in the center of Girona. Of course this comes with some noise (the often mentioned churchbell, among others, but it did not bother me). Also the apartment was clean and the kitchen was small but modern and quite well equipped. There were two stoves (induction), two pans, two pots, a bread toaster, a water cooker, a dishwasher, and enough plates, glasses, cuttlery, etc. There is also a laundry machine! The bed was comfortable, and the couch is also quite suitable for sleeping.

To be improved

The apartment was clearly not equipped for a stay of a week. We got one piece of dishwasher soap, a tiny bit of laundry powder, few trash bags, etc. Everything seemed to be targeted at a stay of maximum two nights. There is also no broom or anything to keep the apartment clean when you stay longer. If there is nothing like a "room service", I think such small things to keep the apartment clean should be provided. As an additional note: the stairs to get to the apartment are really steep and narrow. If you have your bike with you (like us), be prepared that it is not easy to get it up and down the stairs, especially not inside a bike suitcase!

Feedback from a real guest

Michael

spainhotels · 19 Sep 2022 · US

3.5/5

“Super comfortable! Registration is a nuisance.”

The best

The apartment is spacious and comfortable.

To be improved

The kitchen lacked utensils for cooking (e.g., a spatula) and didn’t include any common spices. The apartment is managed by a corporation, so it lacks the “personal” touch an individual owner would give it. This apartment might have been recently renovated, which might explain some of the lacking items.

Feedback from a real guest

Emiljano

spainhotels · 13 Aug 2022 · GB

0.5/5

“Very poor”

The best

Location was good staff was nice place nice and clean

To be improved

The bell close by cant let u sleep at all really frustrating never going back there

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.2/10 · 9 opinions

Great location

Beautifully decorated apartment

General summary

8.2

out of 10

Location 9.02

The location is excellent, very convenient and well-situated.

Service 8.98

Service was adequate, but they could improve response time regarding booking extensions.

Food and Beverage 8.51

No specific comments, assumed standard quality for this hotel tier.

Overall Experience 8.18

Overall a positive stay with some minor improvements needed.

Amenities 8.00

Amenities were good, but lack of soap in the kitchen cleaning materials was noted.

Room Quality 7.97

Room was beautifully decorated and well-equipped overall.