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Verified reviews from real guests who have already stayed here.
The hotel's location was well-received, with guests highlighting its proximity to key landmarks and transport options.
Breakfast and restaurant services were generally well-received, although some guests desired more variety.
Service was generally appreciated by guests, although some complaints were made about the lack of amenities and room quality.
Most guests had a positive overall experience and would recommend the hotel to others.
Mixed reviews regarding cleanliness, with some guests mentioning cleanliness as a positive aspect but others pointing out lack of cleanliness as a con.
Some guests appreciated the amenities like the gym and pool, while others were disappointed with the lack of spa services and TV channel options.
“Excellent”
Nice and quit place. Safe and confident
“Passable”
Location
Not clen
“BASIC - & in need of TLC”
Good size sunny terrace - within a friendly gated community Quiet location Excellent communication with the agent handing over the keys & appreciated her waiting due to our delays getting through the airport: which in turn made her late for work
Lack of sockets- one accessible socket under microwave with a 3 way adapter ( push it in too far & the kitchen light switched off) not ideal with four kitchen appliances & mobile to recharge-2nd socket above fridge freezer (extension cable supplied) you’d have to stand on a chair to plug in & have a cable around the kitchen (an accident waiting to happen )one socket in bedroom broken Both TV’s unable to tune into ANY English Channel’s - not even the BBC world news I’ll fitting bedding & lumpy pillows (as previously mentioned in another review) On arrival : It would have been greatly appreciated to have had a bottle of water in the fridge and a small piece of soap in the bathroom - not a grain of salt or a sachet of sugar in the bare kitchen cupboards-also more than 2 toilet rolls for our months stay Cushions for the sun beds would have made a huge difference during our months stay- extremely uncomfortable for old bones Batteries in kitchen clock & tv remote needed renewed
“Nice place to stay”
Good location- quite, sunny and silent, free parking space, sunloungers on terrace, kitchen equiped well with dishes, pans, etc
No air extractor in kitchen, toilet bowl water capacity is so small that needs 5 times to flush sewage away, pool is unheated
Flatguest Islas Bonitas · Maspalomas
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