FLORIT FLATS - The Orange Lemon Tree House

Mike

spainhotels · 03 Oct 2023 · GB

0.5/5

“Florit Flats are an unreliable and untrustworthy company”

The best

Nothing

To be improved

The property is tired and needs some investment in making some aspects acceptable and of a better quality. For example the garden gate would not open when leaving the property. I had to fix this problem. The TV did not work. There were no curtains or blinds in the bedrooms. A draw in a cupboard fell out. The door to the rooftop terrace would not open. The kitchen utensils such as the frying pans and pots were old, in a poor condition with which to cook with, and some saucepans were rusted. The swimming pool had tiles fallen off it and green algae growing inside. We asked for the ‘maintenance team’ to visit and fix things. They only managed to temporarily fix the garden gate which stopped opening again after a few days. To compound it all the property claimed we had damaged the frying pans (we only used them 3 times) and ‘burnt’ the microwave which we didn’t use at all. To this end they have refused to return our ‘damage deposit’ of 200 euros. Our conclusion is that Florit Flats is unhelpful and devious. We would not recommend staying at this property or any others run by the company Florit Flats.

Feedback from a real guest

Azamat

spainhotels · 27 Sep 2023 · GB

5.0/5

“Exceptional”

Feedback from a real guest

Anna

spainhotels · 23 Apr 2023 · MT

4.0/5

“A place with a soul in a nice neighbourhood”

The best

Location of a place, old house, with a local feel, the little garden with the very nice verada with a big swing and a table outside was a very nice way to spend evenings or mornings chilling and listening to birds. Short (10 minutes) walk to Eliana promenade with restaurants make it a very good location. A playground just metres away. The back area of the house with a swing for children.

To be improved

The layout of the house is a bit difficult to use with a long narrow corridor, the living room at the end. Barking dogs of neighbouring properties were pretty annoying in the evening and morning. Very many messages exchanged with the agency who is in charge of this property and different people writing not reading what was said before.

Feedback from a real guest

Valentyna

spainhotels · 20 Apr 2023 · UA

5.0/5

“Exceptional”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.1/10 · 17 opinions

Spacious rooms

Comfortable beds

Good service

General summary

8.1

out of 10

Service 9.15

Staff was praised for their helpfulness, especially in cleaning the pool promptly.

Location 8.69

Described as a nice area surrounded by nature, providing a good atmosphere.

Food and Beverage 8.68

Positive sentiment about BBQ facilities and overall hospitality.

Overall Experience 8.15

Mixed reviews overall; positive experiences overshadowed by some significant complaints.

Room Quality 8.14

Reviews generally highlighted comfortable beds and spacious rooms.

Value for Money 8.13

General sentiment indicates value, though cleanliness issues affected the perception.

FLORIT FLATS - The Orange Lemon Tree House