Name: Fontsanta Hotel Thermal & Spa - Adults Only
Address: Carretera Campos - Colonia de Sant Jordi, Km. 8,2, Colonia Sant Jordi, Spain
Rating: 9.3

Diya

spainhotels · 21 Jul 2025 · US

4.5/5

“Jacuzzi and good food is the perfect next step after beach!”

The best

Love the jacuzzi and spa, restaurant food is a must try - tasty and creative! Staff are super welcoming and attentive.

To be improved

If I have to say something negative, staff at restaurant is a bit not organized & the room is not very sound proof. But overall really recommend!

Feedback from a real guest

Roberto

spainhotels · 30 Jun 2025 · IT

3.5/5

“Good hotel away from Palma”

The best

structure is very nice and in a good location to stay away from palma. Staff was very nice and accomodating

To be improved

could use some renovation and deep cleaning, specially in the spa area that was nice but suffering from the usage

Feedback from a real guest

Stefana

spainhotels · 25 Jun 2025 · GB

2.5/5

“See above”

The best

There is a lot to like about the property, but (no one likes a but) they have a lot improve on. 1. We have been there the year before. We messaged them personally to let them know we have booked again via B.com (we stayed there 6 days before our wedding). We arrived for the check in - not only no idea we have been there before (pls note was booked under the same name, plus we emailed them to let them know we are coming back) they casually asked ‘oh first time here?’ We said no. They were ‘yea okay’. Then nothing!! Stated the week badly- I am hospitality through and through, I know how important it is to have people coming back, and when they didn’t give a damn, that was hard. Also we chosen this place before our wedding weekend because it was special the year before. The fact they had 0 information pissed is off from get to. When you drop 5k, you expect better). Plus the other things - for that price 1. Gym is terrible and unkept. Not much space but the fact you have the equipment but no maintenance and 0 add ons (to what could make the gym better - like a silly yoga Matt??) 2. Spa not ready until midday (towels etc) 3. Service is so messy and slow. They are training people and do their best, but by July you’d think they have it sorted. 4. Food is always good - but so limited (and expensive). Plus long waits, QR code ‘doesn’t ever work’, very sloppy. Cross the street, incredible quality bbq for less ££. All in all, we felt heartbroken after our second experience. It’s sad - we go Mallorca 3 times a year, that could had been the place to call home: Absolutely not.

To be improved

See above

Feedback from a real guest

Tracey

spainhotels · 20 Jun 2025 · GB

3.5/5

“Peaceful hotel; staffing at restaurant could have been better. We found a lovely place to relax in the shade but the fo”

The best

We’re very interested in birds & requested a room overlooking the nature reserve. They did grant that request; we would not have enjoyed staying in many of the other rooms.

To be improved

At busy meal times the staff numbers seemed too low so service was not very good at those times.

Feedback from a real guest

Chiara

spainhotels · 20 Jun 2025 · GB

5.0/5

“Relax & wellness with beautiful surroundings”

The best

Everything! Pools, Spa, Room, Restaurant & Staff were perfect

Feedback from a real guest

Ian

spainhotels · 28 Apr 2025 · GB

4.5/5

“Beautiful adult oasis of luxury and an amazing spa!”

The best

The room was excellent, shame we couldn’t stay longer!

To be improved

Not a lot really, except for a lot of ants in parts of the spa!

Feedback from a real guest

Fontsanta Hotel Thermal & Spa - Adults Only