galerna aterpetxea

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

5.5/10 · 578 opinions

The best

Good common areas

Clean bathroom

15 min walk to the beach

General summary

5.5

out of 10

Location 5.50

Location received mixed reviews with some guests appreciating it while others found it lacking.

Food and Beverage 3.00

There was dissatisfaction with the lack of cooking facilities and breakfast services.

Room Quality 2.80

Rooms were criticized for lack of ventilation, quality of mattresses, and absence of furnishings.

Overall Experience 2.70

The majority of guests had a negative experience and would not recommend the hotel.

Service 2.50

Many guests reported a lack of staff presence and poor customer service.

Value for Money 2.40

Guests felt the service provided did not meet the expectations for the price paid.

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galerna aterpetxea · Zarautz

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