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Verified reviews from real guests who have already stayed here.
Many reviews highlight the friendliness and helpfulness of the staff.
Positive sentiments about the central location and proximity to transportation.
Decent value considering location and service, but some mentioned parts were outdated.
Breakfast was mentioned as lacking variety but quality was okay.
Overall satisfaction with a few issues that affect the experience.
There are reviews mentioning cleanliness positively, but also some complaints about old facilities.
“Central location · Cons: No coffee/tea facilities in room”
Central location
No coffee/tea facilities in room
“Nice”
“Even worse than the least i could have expected”
4 walls and 1 bed
No heat, No hot water, No electricity. Someone brakes in my room and try to open the bathroom while i'm washing myself WTF !
“Veru helpful and friendly staff, comfortable andclean,close to train station.”
Veru helpful and friendly staff, comfortable andclean,close to train station.
“Sorry. It was OK when I stayed in 2016. A big disappointment this time when I couldn't get breakfast”
very convenient for the train & bus station.
1. Breakfast, in the adjacent cafe, was included in the price and was supposed to start at 0800. At 0800 the adjacent cafe still had a chainn and padlock on the door. I had to go and buy breakfast somewhere else. Not good enough. 2. Switches for some of the lights were in the bedhead. Turn over the wrong way during the night and the liights get switched on. 3. Bedside lights were also on the bedhead. Kept bumping in to them when sitting up watching TV.
“Loved the railway museum, and some really nice cafes and restaurants”
Good location. Very handy. Nice town.
More space in the room.
Gatell Hotel · Puigcerdà
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