Gemelos 28-16D Deluxe Apartment Levante Beach

As property is being managed by the agency and all personal documeents (passport etc) must be uploaded before arrival, I'd like to get the keys in the apartment from someone (or hidden in the locker on the password). After a long trip to go to the office first and the walk with suitcases uphill 15min to the apartment was not a pleasant experience.

We had to collect the keys from the office in the early hours of the morning, which didn’t feel entirely safe. However, we appreciated the option to collect them outside office hours, as it meant we didn’t have to wait around for the office to open. One small suggestion: there were no deck chairs by the pool — it might be helpful to leave a couple on the apartment balcony for guests to take down if they wish.

That there was no chairs or sun loungers at the pool.

Nothing, faultless.

When you look at photos and book this apartment, you expect to get a luxury apartment. The view from the apartment is the only good thing here. The apartment smelled very strongly, everything was dirty. All the walls were scratched and broken. The cabinet was about to fall. The bed was broken. I have sent the photos to the host and have not reveived any feedback. I really don't recommend it. P.S. please keep in mind, they take 200€ deposit. 🤯

Booking.com office staff very unhelpful.