Getxo, parking, wifi, metro

Upon arrival at 7pm on November 29th, the host insisted on an immediate EUR50 cash deposit, claiming we had agreed to this beforehand. However, there was no mention of a cash-only security deposit anywhere in the booking details or confirmation. This demand was only communicated after the booking was confirmed via WhatsApp. (I've since noticed other guests have reported similar experiences.) To avoid further conflict, we offered to pay the deposit by credit card, but the host refused. As a result of this unexpected and unjustified demand, feeling pressured and totally uncomfortable we were forced to leave the property prematurely. Before leaving, to protect myself, I recorded a video of the property to document its condition. Despite this, the host later accused us of damaging a curtain, which is completely nuts. Due to this unpleasant experience, I strongly advise against staying at this property.

The parking was difficult for a larger car. The linen and towels smelled, and the towels were thin and not very luxurious. We didn't understand the importance of the metro against parking in the town, and whilst the owner urged us to get a metro card, we had a car, so we drove into Bilbao. The shower was difficult to use and leaked.

It was hot. A ceiling fan in the bedroom would have helped out or at the very least a fan to blow on to sleep.