GMC Turistics - La Casita de Atarazanas

It smelled like damp. the noise was unreal from each wall but especially the outside. All night long earplugs could not help it. people singing and shouting 24/7 plus slamming door and drilling in middle of night. but that wasn’t even close to the level of rudeness and absolutely disgrace of the hosts. At arrival we were given unclear instructions of how to get into the flat. Key info was missing such as flat number at some random door we were meant to guess its the portal to flat. There was a group of other people confused and equally unclear on how to find the apartment in this building and how to get the key out. We were given number to contact in case of issues ‘Susie’- straight to voicemail 5x then ‘Alvaro’ spoke to me instructing both groups and was agitated annoyed, repeated constantly how obvious it is how simple yet I don’t understand and was at the same time speaking to someone in spanish swearing and offending my stupidity- yes Alvaro I understood that part very well!! Check out is till 11am. we left key inside as instructed at 7am and left to the airport realising we lost wallet with documents. Taxi driver says it wasn’t in his car therefore we returned to the flat and rang emergency contact ‘Susie’ she let us in at 8am. The wallet wasn’t there and she threw massive tantrum about how we dared to fatigue her with this issue when wallet wasn’t even here. She didn’t let me use the toilet despite us having the flat paid till 11am and literally kicked us out shouting. she was livid for having to open these doors for us. Honestly never had such rude hosts and absolutely do not recommend

No kettle, had to use a saucepan for boiling water which wasn’t a hardship. Only one teaspoon ,again no hardship. Difficult to find, hard to understand due to language barrier on both sides. Eventually found , we were sent WhatsApp messages and we were right outside.

Check in was awful. Man on phone was very unhelpful. Despite saying we would be met we were not. Premises eer very hard to find. No teaspoons. No tea towel . No kettle. Poor beds. Extremely noisy all night.