Golden Costa Salou - Adults Only

Good and bad points, first the good. The hotel is lovely and clean, reception staff excellent, animation team excellent. Food, well it’s what you expect on all inclusive, very samey, chips, pizza, same puddings daily. Location we thought was great, plenty of around but not too much if you know what I mean, perfect for a laid back holiday but enough around to not be boring, shops, bars etc., all a few minutes on foot away and beach on doorstep. Rooms a decent size, but one side of hotel completely in shade, we requested sunny side as hotel not fully booked but request completely ignored which isn’t very good. A few points that aren’t so good, a couple of bar staff never smiled, and one in particular over charges…..maybe needs more training. Entertainment hit a miss, violinist one night was excellent, as were flamenco, but then one night a lady with her two sons spent most of the time sitting on edge of stage killing time rather than entertaining - so out of our nine nights four excellent and five would give a miss if we go again. Sunbeds……well if you like a sunny sunbed then you will struggle as they are mostly in the shade, unless you go to rooftop but there aren’t many so you have to be quick, hence why we were so disappointed when they gave us a shaded balcony when really they could have easily fulfilled our request. Will we go again? Still on the fence with that one, we met some lovely guests so who knows………

Booked the Golden Port direct, arrived just after 11am unexpectedly our room was ready, 5th floor , street view, which was fine by us. The rooms are modern, hallways are carpeted, which minimises noise, the doors are heavy and there seems to be soundproofing, the bed and pillows, were some of the most comfortable I've ever used, the room was exceptionally clean. We did have an issue with the air conditioning as it was off being so late in the season, but as the weather was unseasonably warm, and several of us hadn't slept, it seems that it was put back on. Staff were friendly and welcoming, always a smile, helped me with my pigeon Spanish and were a real pleasure to be around, Special thanks to Javier, Toni and Felipe. There were several young people with special needs, the staff were exceptional with them. Food was usual hotel buffet, but good quality and plenty of variety. Pools were cold but only the be expected, the areas were clean, the adult only Spa was definitely worth a visit. It's a few minutes from the strip, easy walk. Entertainment was good and varied. All in all we had an excellent visit and are very likely to revisit, thank you to all of the staff.

An excellent, small friendly hotel which is excellent value for money. It is well located next to a bus stop. The rooms were spacious with a walk in shower suitable for someone with mobility issues. Entertainment staff and all bar and restaurant staff worked hard and were extremely helpful. Food was excellent, plentiful and freshly cooked. I travelled with an 80 year old and we hired a car and mobility scooter. The area is well adapted and scooter friendly. Lots to see around the area if you have a car and would highly recommend a visit.

We got a really warm welcome and we’re really impressed from the start, ready to give this one a 5 out of 5. The hotel is clean, well appointed and the food was well above average for a 4 star hotel. The staff on reception were extremely professional and helpful. The rooms were lovely with plenty of storage for a week away. However, service wasn’t that friendly at the bar or in the restaurant (apart from Eduardo who was really nice). Room cleaning was a bit hit and miss too. We always seemed to be last on the list every day and sometimes it wasn’t done before we wanted to go back to the room. Bit of a shame. Overall decent hotel in a good location but room for improvement in a few things that would make this so much better. Oh yes, and the whole sunbed reservation thing is crazy for such a small hotel. They could police it and remove towels.

Stayed here beginning of October. Hotel is very nice..all staff very friendly and entertainment is first class ...however we had a massive problem with the food .....it was always cold....I don't understand why the plates are not warmed....by the time you get back to your table the food is stone cold ! We ended up either eating salad or eating out. Breakfast was disappointing only 2 types of cereal ....cornflakes or branflakes ....is such a shame and we think the hotel management need to address the problem of food and temperature as a lot of people we spoke to said the same

Yet another great stay at the Golden Costa , my wife and I have had 8 great holidays at the hotel , from arrival to leaving everything is excellent , the hotel is spotlessly clean, rooms have all you need for your stay , the food is excellent with many choices at all sittings , the hotels location is brilliant for visits to Tarragon and Cambrils and is only 100yds from a sandy beach , but any hotel is only as good as its staff that look after you and the Golden Costa has the best staff you could wish for Andrea, Christian, Marco, Lisa, Aina, Leo , Mica , Leanne , Christina to name a few , and all those not mentioned a big thank you . I would recommend the hotel and we are returning next year