Good morning RH Santander - Hostel

Robert

spainhotels · 08 Jun 2025 · GB

2.0/5

“Clean enough basement type bedroom with fridge and your own plates, glasses, crockery etc in your room. · Cons: The worst communication for accessing the hostel. It was a self check-in process which I was unaware of and spent about 45 minutes banging on the door and shouting 'Hola' to try and get into the hostel. A very frustrating experience indeed. I later discovered that the hostel access instructions had actually been emailed to me (not in English) as part of a 'terms and conditions' style large print that most people wouldn't even read in full. So the pre-check-in communication was the worst I've ever experienced.”

The best

Clean enough basement type bedroom with fridge and your own plates, glasses, crockery etc in your room.

To be improved

The worst communication for accessing the hostel. It was a self check-in process which I was unaware of and spent about 45 minutes banging on the door and shouting 'Hola' to try and get into the hostel. A very frustrating experience indeed. I later discovered that the hostel access instructions had actually been emailed to me (not in English) as part of a 'terms and conditions' style large print that most people wouldn't even read in full. So the pre-check-in communication was the worst I've ever experienced.

Feedback from a real guest

Alexandra

spainhotels · 30 May 2025 · CA

3.0/5

“Cons: Staff were extremely hard to reach, and unhelpful in the check in process.”

To be improved

Staff were extremely hard to reach, and unhelpful in the check in process.

Feedback from a real guest

Fabien

spainhotels · 15 Apr 2025 · FR

2.5/5

“Very basic and humid room”

The best

We only stayed a few ours as we had an early plane to catch. We did not expect much from the property so we received what we expected. It was clean and basic so somewhat ok (but very humid unfortunately).

To be improved

The room was rather humid and we could also smell the humidity, which is not pleasant. The room is underground and the "half window" is directly situated on the street where pedestrians walk = disturbing and noisy. For this reason you cannot live the window open as you can see the feet of the people walking in the street.

Feedback from a real guest

Viacheslav

spainhotels · 21 Mar 2025 · GB

2.0/5

“Location is amazing - the beach and seaside is very close. But if you are planning to spend most of your time indoors (I needed to work from home/hostel) - this was a very bad choice. · Cons: As mentioned before - it is almost a basement with no fresh air and no windows (except one room). The heating does not come on every day, so towels and other things you might wash do not get dry. The staff does not respond to WhatsApp frequently, and they always respond in Spanish, even if you try talking in English. The description says "each room has a kitchen" - this is false. The kitchen is shared, as are the showers and toilets. The room is very dark, and one electrical socket was burnt (I haven't tried using it). Would rather pay more to get a better experience.”

The best

Location is amazing - the beach and seaside is very close. But if you are planning to spend most of your time indoors (I needed to work from home/hostel) - this was a very bad choice.

To be improved

As mentioned before - it is almost a basement with no fresh air and no windows (except one room). The heating does not come on every day, so towels and other things you might wash do not get dry. The staff does not respond to WhatsApp frequently, and they always respond in Spanish, even if you try talking in English. The description says "each room has a kitchen" - this is false. The kitchen is shared, as are the showers and toilets. The room is very dark, and one electrical socket was burnt (I haven't tried using it). Would rather pay more to get a better experience.

Feedback from a real guest

Elvira

spainhotels · 23 Oct 2024 · GB

3.0/5

“hard to deal with it”

The best

location was great

To be improved

no friendly staff to help you, no reception, no person to be seen ta work for this bussines

Feedback from a real guest

Matteo

spainhotels · 15 Oct 2024 · DK

1.0/5

“The location was pretty nice and the owner replies quickly · Cons: When we arrived, we had cockroaches on the floor, as well as a very moist and stinky room. Moreover, the kitchen tools were dirty and the microwave very rusty and practically impossible to use. Was only okay for a one-night stay during a road trip”

The best

The location was pretty nice and the owner replies quickly

To be improved

When we arrived, we had cockroaches on the floor, as well as a very moist and stinky room. Moreover, the kitchen tools were dirty and the microwave very rusty and practically impossible to use. Was only okay for a one-night stay during a road trip

Feedback from a real guest

Good morning RH Santander - Hostel