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Verified reviews from real guests who have already stayed here.
The staff were described as very professional, attentive, and friendly across multiple reviews.
Rooms were generally large and comfortable, but some comments noted noise and cleanliness issues.
The hotel's location received mixed feedback, convenient for travel but isolated.
Overall positive feedback with minor complaints relating to specific experiences.
Value is considered adequate, but extra charges for items like breakfast affected perception.
General cleanliness was mentioned positively, although some issues with odors were noted.
“Gran Cuidad Hotel”
The hotel was lovely, with a great pool, lovely buffet breakfast with plenty of choice. It was clean with great air-conditioned rooms and it was just what we needed to see Cadiz which was only 15 minutes away.
Nothing nearby within walking distance, Puerto Real has some lovely restaurants but you have to drive 10 minutes. A lovely clean hotel it just lacked a bit of soul for me.
“Clean room with good breakftast”
The room was spacious and the breakfast was great. We enjoyed our stay just because of the room and breakfast.
We couldn't use the pool, because they open it at 10.30 am, which is after breakfast and close to the check-out time. The location is not perfect. It is good enough for parking but far away from the attractions in Cadiz.
“Ok hotel but sound insulation terrible, not recommend for soft sleepers”
Good value for the money
Walls are literally paper thin. Woke up in the middle of the night because people in next room had alarms
“One night only”
Not too many local properties. Easy to park in the local area.
Near noisy road.
“Overall quite disappointing 😔”
The staff were mostly helpful. Plenty of parking.
All rather dated. Swimming pool closed. Double bed was 2 singles pushed together. Double charged for drinks in the bar (but sorted out eventually). Waitress brought wrong meal and dashed off without engaging with us at all.
“Sehr gut”
included fast and stable WIFI connection, in compare with other spanish hotel an excellent breakfast, comfortable bed not too soft, nice and firm, free parking, helpful and courteous staff
Nothing to complain on the hotel, only some guest don't know how to behave in a hotel
Gran Hotel Ciudad Del Sur · Puerto Real
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