Gran Tacande Wellness & Relax Costa Adeje

Currently staying at the gran tacande on night 5/7 and we have been highly disappointed to say the least. We read countless fabulous reviews which made us choose this hotel over the GF victoria, however we will definitely not be back. The reception on arrival was impressive, & lobby area beautiful, smells lovely too! We were able to use a very basic courtesy room while we waited for our room to be available. Our allocated room (111) was really nothing special at all. We have no idea why a bath sits in the middle of the room, other than to trip over through the night. The room also smelled lovely. The beds were very comfy & bedding decent, but only changed once. Coffee & Nespresso machine great, but kept supplying decaf ( despite note ). We had one large / one small towel each, no extra bedding/blanket & the heating did not work. Toiletries were not replaced, and sink area not cleaned well. The toilet seat was loose, the tiles need grouted, & the cistern very problematic. I left a note asking for razors & conditioner, but ignored. When Icalled again , these were sent up an hour after my shower. Plants around the hotel appear to be uncared for, and the ground around our sunloungers was dirty with two dead cockroaches lying next to us. There is a back exit from the hotel which is very handy, but these stone steps are littered with cigarette doubts. Breakfast was good, excellent choice, but on at least 2x mornings I waited over 30 mins for some coffee. Most disappointing was seeing how very friendly and attentive staff were to customers they clearly know. This is lovely, but perhaps not the best to keep new guests . Perhaps the worst part of our stay was being unale to sleep due to our neighbours extremely loud snoring, which he did from his room and balcony, moving between the two all night . The hotel spa is lovely and worth paying 17 euros to use the thermal suite. The hotel overall is grand & pretty, but simply does NOT merit 5 stars due to lots of missing attention to detail , another ( one toilet roll with 3/4 roll, we will need to ration until morning). None of these issues are the end of the world, but combined they are a very poor reflection of what cost £2600 for 7x nights !

My family and I stayed at the GT in Feb 2026. Last year we stayed next door at Bahia Del Duque which was beautiful but the pools were freezing so we thought we’d try somewhere new. We opted for a Gold Level Swim Up Pool Family Room which was on the ground floor right by the main buffet restaurant and main pool. Arrival - lots of staff to help. Friendly. Room was ready early. Room- super clean and plenty of space for the four of us. Large bed and a sofa bed. The bathroom is within the room which is quirky but unnecessary. The toilet is thankfully separate and private. The terrace was cute and the swim up pool was lovely but the people in the next room did keep swimming in our bit which was a little annoying but fine. Also to note the pools in these rooms are in the shade for the majority of the day. Pools- brilliant. The kids loved them and much warmer than the ones next door at BDD Food- we ate in the buffet restaurant for breakfast and dinner. We really enjoyed both although I think we’d probably get a little bored after more than a couple of days. The staff were all exceptional. Super friendly and chilled. We loved the grilled meats and the kids loved the freshly cooked pasta and sushi. Location- perfectly located in the heart of Playa Del Duque. It’s such a great spot. You can walk along the promenade or beach. We love this location. And the hotel is above a little shopping centre where there is a really nice little supermarket where you can get great food and wines. Entertainment - there was loads of stuff for the kids but ours didn’t bother. They just wanted to splash in the pool and play. CONS There are only a couple of things which were a little frustrating but worth mentioning. The location of our room proved to be quite noisy due to the proximity to the restaurant so there was a lot of banging and crashing. The service around the pool was also a tad slower than you’d want at a 5 star resort. It’s also pretty expensive but most of Costa Adeje is. We would definitely return though. The location is perfect and the staff really did make us feel happy and relaxed x

We just can back from 9 days and stayed in room 458, a family with kids 9 and 10 years. This was our 3rd time and incidentally, our second time in that exact room. 458 and nearby rooms have unique views of La Gomera and the sunset, unmatched in other hotels we have stayed at in Tenerife. We had the Gold Level access which I highly recommend. Staff amazing, food and service outstanding We will definately return for the forth time.

Second visit, this hotel is exceptional and we will definitely be back. One thing though, the pool jacuzzi area was everyday like a children's pool with balls, inflatables etc ... wondered if this coukd be monitored by the lifeguard on duty ?

My partner and I are staying here again after visiting several times before. We always choose the breakfast option because it’s simply too good to miss. I’ve also had lunch at the hotel many times, and the Caesar salad is the best in Tenerife — and I’ve tried many! Everyone who works here is so pleasant, and I love that most of the staff are the same familiar faces. Of course, there are a few new ones we haven’t seen before, but that’s life. The main reasons we keep booking this hotel are: 1. The rooms and how well they are cleaned. 2. The fantastic location. 3. The staff and housekeeping — always 10/10. We’ll be booking our next stay tomorrow at the airport! Thank you everyone for amazing stay!!! ❤️

Had the most amazing 4 night stay. Exceptional service from the moment we checked in, til even after we checked out. Our room was fantastic, room 257, bed was super comfy, 3 choices of pillows, spacious room, jacuzzi on the balcony was great. We relaxed in it one night after dinner, and for a few hours another day. The breakfast buffet was fantastic. Lots of choice, loads of healthy options. Would highly recommend going Half Board, the evening buffet was amazing. Live food cooking stations with choices of steak cooked to your liking, other meats and 3 choices of fish, as well as everything else you would want, with loads of healthy choices. The service from all the staff, at meal times, pool bars, reception etc, was exceptional. The staff made us feel extremely welcome. The rooftop bar where you can watch the sunset was also fantastic. We went there every evening before dinner to watch the sunset. It was magical. The whole hotel is amazing, and we had such a relaxing holiday. Thank you for such a wonderful holiday. Already making plans to return with our teen kids, think they would love it also.