Gran Vía. Salud. Puerta del Sol. Callao.

Debbie

spainhotels · 19 Jan 2026 · US

3.0/5

“Wouldn’t stay here again.”

The best

Three bedrooms, property manager.

To be improved

Beds were hard as a rock, second bathroom was so tiny we didn’t use it, air conditioner turns off when you leave so when you come back to the apartment after being gone all day it’s miserable until it cools down and we were gone until we were ready to go to bed. Also, location hard to find every time we used uber or taxi( therefore, leaving us with a distance to walk)…

Feedback from a real guest

Ángel

spainhotels · 30 May 2025 · ES

5.0/5

“Exceptional”

Feedback from a real guest

Carolyn

spainhotels · 13 May 2025 · AU

4.0/5

“Very good”

Feedback from a real guest

Helen

spainhotels · 27 Mar 2025 · IE

5.0/5

“Wonderful apartment in great location”

To be improved

The apartment was great but it could be even better if it had a place to hang coats when you come in the door - we had to throw coats on chairs / couches which wasn't ideal.

Feedback from a real guest

Sarah

spainhotels · 17 Feb 2025 · GB

4.0/5

“Comfortable apartment in a great location.”

The best

Excellent location, clean & comfortable accommodation nicely decorated.

To be improved

The door to the small bathroom didn’t close brilliantly and didn’t have a lock. The toilet in this room was quite mobile against the wall as well. We would also have liked a tea towel in the kitchen.

Feedback from a real guest

Acts

spainhotels · 03 Feb 2025 · PT

5.0/5

“Central, comfortable and clean!”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.1/10 · 73 opinions

Location

Service

Cleanliness

General summary

9.1

out of 10

Service 9.60

Generally positive remarks about the helpfulness of staff, such as the host's responsiveness and willingness to assist.

Location 9.60

Most reviews praised the excellent location, close to many attractions, despite some concerns about the immediate neighborhood.

Overall Experience 9.60

Overall impressions were largely positive, despite some issues mentioned, reflecting a generally favorable view.

Amenities 9.10

Amenities were generally satisfactory with some positive comments about the facilities, but noted some shortcomings.

Value for Money 9.10

Average value relative to the price was perceived as decent, though some felt it did not meet expectations.

Food and Beverage 9.10

Not directly mentioned, thus rated based on standard quality for this hotel tier.

Gran Vía. Salud. Puerta del Sol. Callao.