GreenSide 40 by VillaGranCanaria

Vasile

spainhotels · 25 May 2024 · US

3.5/5

“Good”

The best

Unfortunately, as I have repeatedly seen, photographs cannot convey how this or that room really looks, and in this case I was really pleasantly surprised by how The golf resort, as well as the villa, looks. The view was stunning and the delivery of fresh bread every morning was very nice.

To be improved

Firstly, some very noisy construction work was being carried out nearby, and although we left during the day, it was very unpleasant before we left, secondly, the room was clean, but the cleanliness was done quite a long time ago or superficially, since there was dust in places, thirdly, in the far corner of the yard there was sewage coming out of the sewer and when the wind blew towards the doors the stench was very unpleasant, of course we sent a message, no one answered and the problem was not solved until the end of the holiday. And the last and most unpleasant thing is that after returning to Vila we practiced swimming in the upper pool and one day when we went to the pool we found a man and a woman who were having sex in the pool and accordingly discouraged us from swimming in the pool anymore. I also want to warn people who have problems with the musculoskeletal system: In order to get into the premises you need to climb the stone stairs between the garages of the owner and the neighboring villa, overcome about thirty-odd rather steep steps, and unfortunately there is no insurance in the form of handrails.

Feedback from a real guest

Karmen

spainhotels · 15 Dec 2022 · EE

3.5/5

“It was okey, but nothing surprising. The house was tired and needed also a little repair.”

The best

They wanted me to send sms when i was arrived, but nobody answered ! I would say, that communication was bad !

To be improved

Communication must be better. If you want me to send you sms, then be kind and answer too !

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.6/10 · 2 opinions

Stunning views

Fresh bread delivery

General summary

8.6

out of 10

Location 7.00

The resort had stunning views and provided a pleasant location, but access might be difficult for some due to the steep stairs without handrails.

Food and Beverage 6.50

Fresh bread delivery was well received, indicating a positive aspect in food and beverage services.

Amenities 5.50

Bread delivery was a positive touch but was overshadowed by the lack of service response and the inappropriate use of the pool facility.

Cleanliness 5.00

While rooms were perceived as generally clean, there were complaints of dust and a more thorough cleaning needed.

Value for Money 5.00

Guests enjoyed some aspects like the view, but overall experiences such as construction noise and unserviced issues reduced the perceived value.

Overall Experience 5.00

Despite the resort's potential, unresolved issues and the unpleasant pool incident marred the overall guest experience.