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Verified reviews from real guests who have already stayed here.
Consistently highlighted as excellent in multiple reviews for its proximity to the beach.
Most reviews praised the staff's friendliness and attentiveness despite some isolated issues.
General sentiment was positive with specific areas for improvement highlighted.
Pricing was considered reasonable for off-season stays, albeit with quality concerns.
Amenities received mixed feedback; some were appreciated while others were outdated or lacking.
Mixed feedback regarding room conditions, with some spacious and clean, while others complained about dampness and noise.
“Not what we expected!”
Beach access.
We were initially given a room on the ground floor that was dark, had a poor view, and smelled unpleasant. When we asked to change rooms, we were told that none were available. Later, we discovered the bad smell was coming from the curtains. We had to endure this for four days until we asked again—and, surprisingly, a different staff member immediately relocated us. The new room matched what we had originally booked and was much better. It’s disappointing that we spent half our vacation in subpar conditions due to the manager’s apparent indifference and dishonesty. Food: There were no vegan options available, except for yogurt and fruit. Vegetarian choices were average. Noise: The hotel is noisy. Our second room was on the first floor, directly below the dining area. The constant scraping of chairs went on for hours each day. Swimming pool: It was small and occupied by children. If you're a young couple looking for a relaxing getaway, this hotel may not be the right choice. It's clearly designed for families with children, and we often felt out of place.
“Wonderful!”
Close to the beach and nice swimming pool to which guests can enjoy all day long. Friendly staff and great buffet offers for both breakfast, lunch and dinner.
“Very nice helpful staff, swimming pool, brakfast cool. Close to the beach. Lots of supermarket around.”
Very nice helpful staff, swimming pool, brakfast cool. Close to the beach. Lots of supermarket around.
“Extremely helpful and friendly staff, great location close to some of the most beautiful beaches. The breakfast was outstanding, with a wide variety of delicious options to choose from!”
Extremely helpful and friendly staff, great location close to some of the most beautiful beaches. The breakfast was outstanding, with a wide variety of delicious options to choose from!
“3-night stay , enjoyable”
Close to Muro Beach Quiet , no party noise from other hotels Very friendly check-in service by Samantha Received a room upgrade
Unfortunately bad small in room from sewage ?! toilet ?? Had a couple of fleas on our bedsheets … pretty awful
“Great stay! Friendly staff and great location!”
Great place to stay , rooms were a great size had everything you needed for self catering! A 2 Minute walk straight to the beach! The staff were really friendly they upgraded our room for free as I did a special request prior for my birthday , the property was very clean!
Grupotel Alcudia Suite · Playa de Muro
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