GuestReady - A perfect stay in Ciutat Vella

Gladys

spainhotels · 01 Sep 2024 · GB

2.5/5

“Good location, but...”

The best

The location, right in the middle of old city, so within walking distances to many attractions of the old city. The apartment had nice tiles on the floor and it was clean to a reasonable standard. The view from the bedroom balcony was decent.

To be improved

Getting into the apartment was a nightmare, on the first day. You have to use an App to get in, which the company exclusively said you don't need to do and could use other methods. well other methods didn't work..The owner wasn't very helpful and wasn't showing any sense of urgency. In terms of the accommodation itself, the AC is in the corridor and main bedroom only. The view from the balcony in the living room is poor(massive bins and old disused building). Very basic furnishings and we have stayed in youth hostels in UK!There was no hand washing soap in the toilet!!There is one bathroom with shower, toilet, sink and mirror and no extractor fan!!No mirror anywhere else in the whole property!Even the toilet rolls weren't provided, not enough for our stay by any standard. 2-3 leftover rolls from previous stay were left there in the bathroom. Once we checked in, we had to go shopping for basic amenities that you would expect to find in an apartment that is charging well over £200 for a night's stay!

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.3/10 · 6 opinions

Great location

Comfortable balcony

General summary

7.3

out of 10

Location 9.14

Many positive comments about the convenient and safe location for families.

Amenities 8.12

Amenities like balcony and basic supplies were appreciated.

Service 8.10

Management refunded nights not stayed but declined coverage for emergency relocation costs.

Overall Experience 7.60

Satisfaction based on location and amenities despite significant cleanliness issues.

Food and Beverage 7.13

Not specifically mentioned; defaulting to target rating.

Value for Money 7.08

Value felt fair due to location and amenities but impacted by cleanliness issues.

GuestReady - A perfect stay in Ciutat Vella