GuestReady - Cotillo Los Lagos 41 Agustin Peñate

No oven only hob and microwave however their is a washing machine.

The organisation and management (or lack of) was shockingly bad. From the point of booking a few days before the stay, and paying (or so I thought), I was bombarded with emails telling me that I’d later receive an email with the subject line ‘authorisation to charge the reservation’. While many more emails arrived, none came with that subject line. Eventually, I contacted Lightbooking by WhatsApp and they sent me a link to authorise payment. Again, it wasn’t a simple process. On the day of check-in and every day before, I was plagued with emails and WhatsApp’s telling me that check is at 3pm and to complete the online check-in. I was already on holiday and staying in Corralejo during all of this, so I done the online check-in on the morning of the check-in day. That went reasonably smoothly and I was then sent the apartment access details by WhatsApp. On arrival at the apartment at 3pm, I took the key from the lock box and entered the apartment. To my surprise and disappointment, it hadn’t been cleaned after the previous customers. I contacted Lightbooking on WhatsApp and they eventually said they’d contact the cleaning team. I really wanted to leave my stuff in the room and go to the beach as the weather was glorious. Unfortunately I missed out on that late afternoon sunshine. I could go on, but to cut the story short, the apartment was finally cleaned at 4.40pm, which is totally unacceptable. Would I stay here again? No way. The lack of organisation was deplorable.

Sofa was a Sofa bed which was not the most comfortable when used as a sofa however we did not use as a bed so can't say how comfortable it is as a bed.

The advertising photo shows a double bed but there are 2 single beds. Empty swimming pool and lots of little black bugs everywhere in the apartment.