GuestReady - Un Moderno Apartamento a un Paso de la Plaza Mayor

You're given one key and they want to charge 20€ for a second one which feels scandalous. The apartment is tired, the showers need grouting and you can only shower one at a time due to the lack of water pressure. Everything is just a little bit old, worn, marked or bent.

The key had to be retrieved from a lock box that wasn't near the apartment. When we walked in to the apartment we were met with a strong cigarette smoke smell. We reported it immediately and were told that housekeeping would come out that evening. No one came. Inside the apartment, the living room rug was filthy. The sofa was stained, and the pull out bed was broken and didn't go back in. Several lights were broken and didn't work. The kitchen faucet was broken. One of the beds collapsed at the end when sat on. The second day of our stay they offered to send someone to address the issues. At this point, we had already had to stay overnight in the apartment and I didn't want someone coming in. These things should have been addressed prior to someone checking in. Overall, this apartment was not worth the money. I asked for a partial refund and was denied.

The beds need to have mattresses changed as they are not comfortable plus it seems they have done their time as they have sagged

Entrance of the property isn't inviting and security smoking outside smelling the entrance out is not attractive !