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Verified reviews from real guests who have already stayed here.
Guests appreciated the location and beautiful surroundings.
Multiple positive remarks about staff being friendly, informative, and attentive.
Positive reviews for food quality and dining experience.
Reasonable prices, but experiences varied regarding cleanliness and comfort.
Basic amenities noted, but comfort and noise control were concerns.
Overall sentiment was mixed with aspects praised and criticized.
“Cons: The receptionist kept speaking Spanish while we tried to speak french just to learn on the last day that he speaks French very well.....”
The receptionist kept speaking Spanish while we tried to speak french just to learn on the last day that he speaks French very well.....
“Satisfactory”
The property is very old and in need of refurbishment
The cleaning was done with chlorine and the smell was heavy in the room.
“Little gem outside San Sebastián”
The property is located in a rural area very close to a big town and restaurant choices at walking distance. Everything is accesible and within minutes reach. To have chill and without noises stays, this is the place. I did have to connect to my work and the high speed internet was excellent.
Not anything in particular
“Friendly staff felt like I’m with a friend”
Everything was cozy clean, very very very friendly staff he really made my stay pleasant I felt as I was visited a friend.
No view
“Excellent location, great for dog walking & enjoying scenery. Hotel looks beautiful from the road. Good WiFi connection. Comfortable bed. · Cons: Staff seemed unfriendly, maybe because no one there spoke English. Went to dining area for dinner at 8pm, waited patiently, but still not served after 25 minutes. Waitress quite irritated & aggressive when we asked for service, then told us that several choices on the menu were not available. The price for a 3 course meal was excessive at 32 euros per head, so given poor customer response we decided not to choose the hotel dinner option. General cleanliness could be improved (yellow stains on & around toilet brush holder, hair in the shower from previous occupant.”
Excellent location, great for dog walking & enjoying scenery. Hotel looks beautiful from the road. Good WiFi connection. Comfortable bed.
Staff seemed unfriendly, maybe because no one there spoke English. Went to dining area for dinner at 8pm, waited patiently, but still not served after 25 minutes. Waitress quite irritated & aggressive when we asked for service, then told us that several choices on the menu were not available. The price for a 3 course meal was excessive at 32 euros per head, so given poor customer response we decided not to choose the hotel dinner option. General cleanliness could be improved (yellow stains on & around toilet brush holder, hair in the shower from previous occupant.
“Dirty overpriced will not return”
Lovely location
Dirty room floor not been cleaned bathroom dirty . Staff ok but a smile or pleasant comment would have been nice . Meal over priced .
Gurutzeberri · Oiartzun
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