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Verified reviews from real guests who have already stayed here.
Many reviews highlight the excellent location.
Mixed sentiments about communication, but generally acceptable for the hotel tier.
Not explicitly mentioned, standard quality for this hotel tier.
Reviews show a mix of positives and negatives, overall comfort with minor issues.
Well-equipped rooms and useful amenities noted.
Some reviews mentioned the need for renovations and cleanliness issues.
“Exceptional”
The location and the apartment was spacious and clean.
“Pleasant”
The apartment was spacious and fairly equiped. The neighbourhood was nice with shops and means of transport nearby...
The neighbours kept complaining about the noise while we were outside the whole day...the apartment assistant called us at 11.30 pm in order to inform us about the complaints and the next day just sent us a message for the same reason. It was completely impolite
“Exceptional”
“Very good”
“Overall, good experience. Comfortable stay at an affordable price. Tourist attractions can be reached within 10-20 mins”
Spacious apartment with balcony Functioning airconditioners, a must-have during peak of summer Taxis are very accessible
There were flying insects at the start of our stay (eventually were gone after we bought electronic insecticide. We were provided with insect spray later) One of the rooms is close to the road where noise from establishments could be disturbing to guests’ sleep Warm water can suddenly stop coming out of shower
“Very poor communication, severe access issues, and took very long to reply. Didn’t feel safe.”
The rooms were tidy and there was good space in the apartment.
The customer service was terrible. We had asked prior if we could get early check in however they told us we can only check in after 3pm which is fine. We got to the apartment at 3pm and the access to the gate was locked and not working at all. I was on the phone and messaging for 45 minutes trying to resolve getting into the apartment. They had to remotely open the door however we couldn’t go out and explore as our access was working still. After about an hour later it finally worked however the next day the access through their Nuki app stopped working again and we weren’t able to get into the apartment again. I called the apartment management and was on the phone to them where they asked me to hold for a minute but I was on hold for 20 minutes and they cut the phone on me. I tried calling back but it went to voicemail, then tried messaging and got no reply. We got a reply the next day late in the afternoon. There was very minimal and poor communication from the staff and they weren’t very helpful. We felt very unsafe staying at the apartment. They never helped us adequately resolve issues and were avoiding us whilst we were staying there.
Habitat Apartments Eixample Balconies. · Barcelona
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