Hacienda de las Indias, Varadero

Barbora

spainhotels · 16 Jul 2025 · CZ

2.0/5

“Bedbugs”

The best

The room was very nice, big size, great decor. There was also large common area, a private garden, jacuzzi, private parking and good location, we would have have given a 10/10 review, BUT...

To be improved

... in the morning we have found in the bed and around the bed unmistakable presence of bedbugs, in quite large quantities. We have managed to kill a few of the bugs, already filled with our blood. Upon closer inspection we have found that the white linens had small dried blood stains- respective of bedbug excrements. We have immediately contacted the managers, and we have been told they will deal with the situation immediately, but we find it hard to believe that they were not already aware of this (major) issue. This situation is obviously very problematic as we now have to take extreme precaution to prevent the infestation from spreading into our own homes. We wish the hotel good luck in getting rid of the parasites ASAP, as it otherwise would have been an amazing place to stay.

Feedback from a real guest

Camilla

spainhotels · 05 Mar 2025 · GB

4.0/5

“Comfy, pretty and very good value for money”

The best

Clean and very pretty place

Feedback from a real guest

Anzhelika

spainhotels · 03 Feb 2025 · DE

4.5/5

“Superb”

The best

Eye for the details. Very good and authentic decorated. The outdoor space was amazing. In overall very nice place.

Feedback from a real guest

Nedim

spainhotels · 02 Feb 2025 · NL

4.5/5

“Superb”

The best

Clean, spatios room and furnished with taste. Comfortable bad. Coffee machine in the common area, the one that grinds the beens.

To be improved

No parking in front or next to the property. Nearest parking is 100 - 200 m away, not handy if you have a lot of laguage.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.4/10 · 28 opinions

Spacious rooms

Good decor

Responsive management

General summary

9.4

out of 10

Service 10.00

Managers are responsive to issues raised, indicating good service quality.

Overall Experience 10.00

Strong overall satisfaction despite cleanliness concern.

Room Quality 9.81

Rooms noted as spacious and well-decorated, contributing to positive sentiment.

Value for Money 9.79

Overall good value considering the room quality despite some issues.

Food and Beverage 9.75

Food and beverage not explicitly mentioned, assumed to be acceptable.

Location 9.27

Location is central but accompanied by some noise, mixed sentiment.