HE Villa Zenia

There was a lack of shade. Only one small parasol. With young children, it would have been good to have either more parasols available or a shaded gazebo or awning

Weather was like Iceland 😀

In need of a little TLC. One bathroom smelled off but we didn’t use it & kept the door closed. Not property related but it’s very difficult to get taxis so consider hiring a car instead.

The villa could do with some TLC in certain areas. There are no major issues that would necessarily ruin your stay, but there were a few issues which took the shine off an otherwise excellent property. The garage was untidy, with old punctured pool inflatables, broken sun-loungers and spare tiles thrown in the back. As we hired a people carrier for the 6 of us, we couldn’t quite fit it in to the garage. There was some kind of stand, presumably for a parasol or something, which was tied together with what looks like a pair of swimming trunks and weighed down with spare paving slabs. This just needs throwing away. There were some potted plants around the pool which look dead or dying from lack of water. The lawn was also patchy and dying except around the pool where it could have done with cutting back as it was getting a little overgrown. There were also some tall weeds along the far side of the grass. One of the bathrooms has a bad odour, but we just closed the door on it as we had plenty of other bathrooms to use. The balcony from the upstairs bedroom could do with a small table and a couple of chairs as it’s not really usable for anything but standing and taking in the view. The electricity tripped off once during our 10 day stay, but we just tripped it back on using the fuse box in the hall.

There was no guide provided, if there was 3 pages of prices and wifi details need to be elaborated more eg where to take the rubbish, nearby locations, checkout details. We were informed by Antonio that the electrics may trip if we use the Air con and iron at the same time, turns out the iron just trips the electrics anyway - we raised this via WhatsApp to which it was ignored and we had to buy our own iron instead - that worked fine, with the Aircon on in every room. We had pool cleaners just turn up one day whilst we were relaxing by the pool with no notification. Meaning during the best time of the day, we couldn’t touch the pool for 3 hours The toilet seats had little cracks on them, the lush lawn on the photos, must have been taken a whilst back as it was practically dirt covered with weeds, where it had grown around the pool area it hadn’t been trimmed in a long time. The washing machine and extra fridge freezer are in the garage, this is in need of a serious tidy up, it was a deathtrap trying to navigate to them as it had broken pool equipment, tiles etc just flown about. As mentioned in another review, there is a parasol that seems to have had a quick fix with a rag, held up by broken slabs next to the pool and a load of old inflatables and broken parasols dumped in the corner with exposed - live electrics Thursday we had no water for a 10 hours and no notification by the team to raise this or an acknowledgement, we didnt bother contacting them as they just ignored the iron issue. We didnt use the bbq as it didnt look safe!

Aged in parts. Bathrooms in need of updating. Grass in garden space and needed mowing as weeds everywhere. Poolside umbrella broken and tied up with cloth as bad fix when we arrived. Sofa was propped up with covert slab.