Heart of Alicante

Małgorzata

spainhotels · 20 Jul 2025 · PL

0.5/5

“Worst experience with owner Heart od Alicante”

The best

Localization in the Old Town. Close to the beaxh.

To be improved

The was no toilet seat!! We tried to contact the owner in all possible ways. Waited many hours for response. He told us to go away if dont like what we see.

Feedback from a real guest

Gurpreet

spainhotels · 16 May 2025 · GB

0.5/5

“Worse Apartment in Alicante”

The best

Location was OK but nothing else , Bathroom Floor was flooded with Leakage of Dirty Water from Toilet Pot and There Was NO TOILET SEAT , very very bad smell everywhere in Bathroom, Tape from Sink was Lose .....I was afraid to use that , itight get break then it would be more problem ....same thing was in Kitchen Sink too .No Lift in the building , I was on ztop Floor of the property , Lot of Noise all night from Night Clubs till 4.00 am plus this area lot of old building get repairs day time and building construction work Noise Disturb you for having sleep - Night Time Music , Parties and Day Time construction work Noise and Dirtiest Apartment....I had NO SLEEP for 48 hours . When I made my Complaint to host Alex about Flooded water in Bathroom Floor and NO TOILET SEAT ....he was very rude and replied me that I paid on 60 € per night if I want better Apartment then I have to pay 200 € per night in Alicante . I was shocked to get his reply . He was very Bossy over the phone to me in my all 3 times conversation. This Apartment shouldn't to allow to rent to anybody .

To be improved

The only thing was that it was big enough space ...sitting area with Dinning Table and separate Bed room and lot of beds for family . But I was Alone there for 2 days .

Feedback from a real guest

Adrian

spainhotels · 11 May 2025 · GB

3.5/5

“Good”

The best

very good location

To be improved

Bathroom need renovated / noise from outside too much.

Feedback from a real guest

Marion

spainhotels · 10 May 2025 · CA

1.5/5

“Extremely dissappointed”

The best

The location was very central.

To be improved

From the moment we arrived at the apartment it was obvious that this apartment was suffering from neglect. The door handle was falling off, the key chamber had no plate, the number of the apartment was written in marker on the actual door. Arriving inside, and looking around, the apartment did not look like the photos. Please check the photos. The bathroom was repaired at some point, but badly so. The toilet seat was loose. The bathroom vanity laminate was peeling. In the living area the furniture was distressed. The decorative clock was missing the hands. There was another clock but batteries were long dead. The tv remote batteries were also dead and even after putting in new batteries, the remote didn't work. Tv would not connect to the internet. Property was listed as a sofa bed but was a futon and very worn out. One of the windows wouldn't close properly and quite obviously taped up at some point and then the tape was removed but not the tape residue . The kitchen was functional but didn't even have a corkscrew or basics like salt and pepper. This is a Property that was refurbished awhile ago and has been neglected since. The owner needs to come in and look thru the eyes of a potential renter. This is a rental for party goers who just need a place to crash after drinking . Not a rental for anyone else. I wasn't expecting anything fancy but this was beyond disappointment!

Feedback from a real guest

Mariela

spainhotels · 12 Apr 2025 · BG

1.5/5

“Poor”

The best

The place has a great location, but other than that….. The first thing when you enter and look around is that you feel disgusted by the atmosphere of the place. Everything is overused, broken and dirty. The kitchen is out of date, it’s got even small ants crawling around the countertop. The bathroom sink when you simply just use it to wash your hands, the water starts coming out of the sewage pipe. The toilet seat is broken too. Everything is rusty and not functional. The table is broken too. Something to keep in mind is that the location is great for going out and being close to the center, but at night it gets really crowded and loud. Around 5 o’clock you could eventually get some sleep if people are not yelling outside. So many other things that got my attention but I think this is enough to give you guys some perspective of what this place really is. Not worth the money for sure!

Feedback from a real guest

Alvaro

spainhotels · 21 Mar 2025 · ES

5.0/5

“Exceptional”

Feedback from a real guest