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Verified reviews from real guests who have already stayed here.
Overall positive feedback on staff engagement, although with some communication issues.
Felt the experience was worth the cost despite some cleanliness issues.
Beautiful natural surroundings, but some access issues due to poor road conditions.
Overall enjoyable with beautiful surroundings despite some operational shortcomings.
Good amenities like a jacuzzi and private pool, but lacking basic kitchen equipment.
Spacious and comfortable accommodations but with some complaints about cleanliness and missing items.
“Exactly what it says it is”
It was comfortable and stylish. The nearby town of Chinchón was gorgeous
“Close to Chinchon, dogs welcome at extra cost”
Good location near Chinchon, in the countryside. Dogs allowed.
A number of things could be improved upon to make it a more relaxing stay; the entrance gate is extremely stiff to open and close, and my wife was unable to pull it open; some of the lights in the room didn’t work; it should be explained in advance that the parking isn’t secure, as it’s outside the property on a (admittedly very quiet) shared road; the jacuzzi automatically switched itself on at 2am and stayed on until 5am and was so loud it prevented us from sleeping 🙁. If these could be rectified it will be a better place to stay.
“Amazing place”
Such a nice place, highly recommend! The heated pool was amazing, spacious apartment, great shower and comfy beds and the kids just loved the pony. We will come back for sure!
Nothing really, everything was great.
“A wonderful retreat for a family looking for beautiful views and relaxation.”
Peaceful, beautiful retreat. Well equipped kitchen with all the needed items like salt, oil, spices etc. Clean and comfortable for a family of four with a fun artistic decor. Outside terrace outside of loft amazing!
Nothing :)
“Best short break for family in a long time”
The staff and space were absolutely amazing, very welcoming and made everything super special for my daughters 6th birthday.
To be honest nothing not to like. It was all amazing
“Super lovely place in the countryside but close to everything”
It was a place with a character and soul, a really lovely stay! The stuff was extremely helpful with solving our special issues, super big thanks for the efforts!
There is nothing to note here.
heart & ponie - Retiro Rural Privado con Piscinas · Chinchón
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